The customer experience edition of SAP Learning Hub is the fastest route to solution-specific success – accelerating the training and certification of your project team. This comprehensive digital learning platform offers enterprise-wide, 24×7 access to a wealth of learning resources for customer experience solutions from SAP, including marketing, sales, service, and revenue.

This edition for customer experience is designed for SAP professionals such as consultants, administrators, developers and those involved in SAP customer experience solution portfolio projects – from novices to seasoned experts, as well as software implementation project teams, and systems integrators.

This Solution Edition includes 12 months' access to:

  • Visual Learning Journey guides illustrating recommended paths to solution competency

  • Self-paced digital learning content in various formats and languages, including e-learning courses, e-books, knowledge assessments, and more

  • SAP expert-led live sessions and peer-to-peer learning experiences in solution-specific SAP Learning Rooms

  • 60 hours of usage on SAP Learning System Access, for hands-on practice and training on live, fully configured learning system environments running SAP software

  • Two online exam attempts for SAP Global Certification

  • Access to solution-specific stay current learning content and assessments to keep learners' skills up-to-date and SAP Global Certifications valid with every release of the respective solution

For the full list of learning content included, please see the SAP Content Catalogue.


  • Bring all your technical professional workers up to date on SAP customer engagement and commerce solutions knowledge, providing perpetual “classrooms” in the cloud and live training systems anytime, year-round

  • Accelerate and maintain proficiency in SAP customer experience solutions

  • Upskill on new features and functionality

  • Leverage available SAP C/4HANA (SAP Marketing Cloud, SAP Commerce Cloud, SAP Sales Cloud, SAP Service Cloud, SAP Customer Data Cloud), SAP ERP, and SAP CRM technologies to redefine customer experience

  • Prepare for SAP customer experience solutions certification exams

View the information sheet for this Solution Edition here.