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Overview
Please note: This certification and its renewal assessment will retire on November 30, 2024. You will no longer be able to earn or renew this certification after this date.
As a candidate for this certification, you’re a Microsoft Dynamics 365 Customer Insights - Journeys functional consultant and you’re responsible for implementing solutions that:
Attract and convert leads.
Build brand awareness.
Standardise omnichannel messaging.
Deliver marketing insights.
Recommended approach:
Step 1: Review the skills and knowledge required to certify.
Step 2: Train for certification exams.
Course: Microsoft MB-220T00 - Dynamics 265 Customer Insights - Journeys
Step 3: Schedule the MB-220 exam and get certified.