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Advanced Facilitation Skills (PDAF)

  • Length 2 days
  • Price  NZD 1500 exc GST
Course overview
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Why study this course

Having advanced facilitation skills is essential for you to be able to create positive and effective interactions combined with accurate and timely decision-making.

This in-depth, two-day course will prepare you to handle most facilitation tasks and includes specific techniques and tools that allows managers to become excellent facilitators in both training and non-training environments.

Learn to distinguish facilitation from instruction and training, establish ground rules, develop facilitation techniques, give effective feedback, understand the stages of team development, and much more. Develop a deeper understanding of facilitation such as group preparation, managing perspectives, building agreements, defining roles, and other skills which allow professional facilitators to interact as required in any situation.

This course is delivered in partnership with PD Training.

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What you’ll learn

After completing this course, participants will be able to:

  • Distinguish facilitation from instruction and training

  • Identify the competencies linked to effective small group facilitation

  • Understand the difference between content and process

  • Understand the stages of team development and ways to help teams through each stage

  • Use common process tools to make meetings easier and more productive

  • Define your role in facilitating

  • Establish ground rules

  • Develop content and process

  • Deal with controversial issues and divergent perspectives

  • Develop communication skills

  • Find for common ground

  • Use common facilitation techniques

  • Give effective feedback

  • Understand facilitation vocabulary

  • Deal with difficult people and situations

  • Build sustainable agreements

  • Understand the stages of team development

  • Use analysis tools

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PD Training at Lumify Work

PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals.
Lumify Work partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.

Who is the course for?

This course is intended for facilitators wishing to increase their skills.

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Course subjects

Lesson 1: The Trusted Conductor

  • A Framework for Facilitating with Complexity

  • Group Capacities

  • LDP Review

  • Assessing and Convening

Lesson 2: Divergent Thinking

  • Listing Ideas - Brainstorming

  • Small Group Work

  • Individual Writing

  • Gap Analysis

Lesson 3: Convergent Thinking

  • Affinity Diagram

  • Pre-Defined Criteria

  • Straw Votes

  • Gap Analysis

  • Paradigm Shifting

  • Paradigm Shifting Techniques

  • Critical Reasoning

Lesson 4: Arriving at a Decision

  • Decision Rules

  • Decision Rules and High Stakes Decisions

  • Scales of Agreement

Lesson 5: People Management Strategies

  • When and How to Intervene

  • Groupthink

Lesson 6: Facilitating Specific Processes

  • Strategic Planning

  • Process Improvement

  • Force Field Analysis

Lesson 7: Reflections

  • Create an Action Plan

  • References


Ideally you will have completed the Facilitation Skills course or already be a practicing facilitator.


Lumify Work offers training through our partnership with PD Training. This arrangement requires Lumify Work to provide your details to PD Training for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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