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Business Writing for the Digital Era (PDBWD)

  • Length 1 day
Course overview
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Why study this course

Writing proper business-related documents in today's workplace requires a solid understanding of the fundamentals behind how specific documents should be approached, designed and edited. Written communications in the workplace should be clear and concise, yet thorough and well laid out.

Technology enabled communications (emails and texts) should also be well thought out and designed to get the correct message across, while avoiding any potential misinterpretation.

You'll learn how to write for various audiences and personality types by utilising personality profiling tools in class.

You'll learn how to create business documents in the modern workplace, which takes into account the many forms that modern communication can take, and teaches you how to best align their message with the appropriate documentation and device.

This course is designed for organisations wanting to run a private writing workshop. Contact us to discuss one for your organisation or alternatively you may wish to consider Business Writing Essentials for the Modern Workplace.

This course is delivered in partnership with PD Training.

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What you’ll learn

After completing this course participants will be able to:

  • Understand basic writing principles

  • Know common forms of business communication

  • Review personality types when communicating

  • Identify and understand your audience

  • Understand the writing process

  • Review English language fundamentals

  • Write with clarity

  • Write within workplace constraints

  • Choose the most effective wording

  • Use effective editing and proofreading

  • Create useful references and appendices

  • Understand email etiquette

  • Write reports effectively

  • Create an action plan

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PD Training at Lumify Work

PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals.
Lumify Work partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.

Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Course subjects

Lesson 1: From Texting to Boardroom Paper

  • Everyone is a Business Writer

  • Universal Principles of Good Writing

  • Forms and Formats

  • Common Forms of Business Writing

  • The Principle of ‘Purpose’

Lesson 2: Who am I Writing For?

  • The Principle of ‘Audience’

  • REACH Review: Communication Preferences

  • Understanding the Audience

  • Writing for a Global Audience

Lesson 3: The Blank Page

  • The Principle of ‘Structure’

  • The Writing Process

  • Starting

  • Writing

  • Finishing

Lesson 4: English Still Matters

  • Texting - a Legitimate Form of Language

  • Write it Once. Make it Count

  • English Fundamentals

  • The ‘Plain’ Truth

  • The Principle of Clarity

Lesson 5: Writing within Constraints

  • The Space-Time Continuum

  • The Principle of ‘Concision’

  • Word Choice

Lesson 6: Click with Confidence

  • Wait! The Pressure to Hit ‘Send’

  • Edit, Edit, Edit

  • The Principle of Proofing

Lesson 7: Reflections

  • Create an Action Plan

  • References

  • Appendix

  • Commonly Confused Words

  • Punctuation

  • Email Etiquette

  • Using Microsoft Word Readability Score

  • Structuring a Business Report

  • Add Your Own Writing Tips




Lumify Work offers training through our partnership with PD Training. This arrangement requires Lumify Work to provide your details to PD Training for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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