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Microsoft MS-4004/4005 - Empower the Workforce with Copilot and Understand Prompt Engineering

  • Length 1 day
Course overview
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Why study this course

Discover ways to craft effective and contextual prompts for Copilot for Microsoft 365 that create, simplify, transform, and compile content across Microsoft 365 applications. Learn the importance of providing a clear goal, context, source, and expectation in your prompt for the best results.

This course covers real-world scenarios and examples using Copilot in Microsoft 365 apps like Word, Excel, PowerPoint, Teams, Outlook, OneNote, and Chat.

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What you’ll learn

After completing this course, students will be able to:

  • Describe the purpose and functionalities of Copilot for Microsoft 365

  • Articulate Microsoft's dedication to responsible AI practices

  • Identify and apply the key features of Copilot for Microsoft 365 in each Microsoft 365 application to enhance your productivity and workflow

  • Understand how Copilot for Microsoft 365 integrates with Teams to provide a centralised hub for all your work-related information

  • Utilise the AI capabilities of Copilot for Microsoft 365 to transform your approach to tasks in Microsoft 365, making them more intuitive and efficient

  • Describe the best practices for using Copilot for Microsoft 365

  • Identify the key elements of an effective Copilot for Microsoft 365 prompt and apply them to your own prompts

  • Understand Microsoft Graph connectors and how they can be used to integrate data from external sources into Copilot for Microsoft 365

  • Prompt Copilot to summarise or extract key information in Word documents, Excel tables, and PowerPoint presentations

  • Summarise chats and meetings to look for key action items with Copilot in Teams

  • Task Copilot in Outlook with summarising emails to look for action items or mentions

  • Compile information from multiple documents and generate a combined summary with Copilot

  • Use Copilot to create new agendas, to-do lists, project plans, and more from Word, Excel, and OneNote

  • Ask Copilot in Outlook to draft new emails, compose replies, and plan meetings

  • Prompt Copilot for Microsoft 365 to generate new ideas, new content, and FAQs from existing files


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Microsoft at Lumify Work

Lumify Work has been delivering effective training across all Microsoft products for over 30 years. We are proud to be both Australia's and New Zealand’s first Microsoft Gold Learning Solutions Partner and the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers (MCTs) in ANZ. All Lumify Work Microsoft technical courses follow Microsoft Official Curriculum (MOC) and are led by MCTs.


Who is the course for?

This course is intended for all types of users working with Copilot for Microsoft 365.


Course subjects

Get started with Copilot for Microsoft 365

  • Introduction to Copilot for Microsoft 365

  • Explore the possibilities with Copilot for Microsoft 365

  • Optimise and extend Copilot for Microsoft 365

Craft effective prompts for Copilot for Microsoft 365

  • Summarise with Copilot for Microsoft 365

  • Create and draft with Copilot for Microsoft 365

  • Edit and transform content with Copilot for Microsoft 365

  • Ask questions and analyse content with Copilot for Microsoft 365

Empower your workforce using Copilot for Microsoft 365 Use Cases

  • Executives Use Case

  • Sales Use Case

  • IT Use Case

  • Marketing Use Case

  • Finance Use Case

  • HR Use Case

  • Operations Use Case

  • Challenge Use Case (optional)


Prerequisites

Students should be familiar with working in Microsoft 365 apps like Word, Excel, and PowerPoint.

To complete the Use Case exercises in this course, each student must have:

  • Access to a Microsoft 365 subscription (BYOS) in which they're licensed to use Copilot for Microsoft 365

  • A Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises



Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


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