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Microsoft 365 Good Practice Framework (GPF) Workshop

  • Length 1 day
  • Price  NZD 1280 exc GST
Course overview
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Why study this course

Have you rolled out Microsoft 365 and are concerned that your organisation is not achieving the promised high levels of productivity and collaboration?

At Lumify Work, we have determined that there are three components to a successful implementation of M365: training, guidance, governance. While each is a distinct process, they all need to be co-ordinated and managed together, and must be underpinned by robust and rigorous change management principles.

The Lumify Work M365 Good Practice Framework (GPF) defines three pillars that enable all aspects of a successful implementation – training, guidance and governance underpinned by change management.

This one-day workshop will guide you through the need for the GPF, what each element of the GPF is and how to implement it. You’ll also leave the workshop with templates and examples of each element of the GPF.

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What you’ll learn

After completing this workshop, participants will have increased knowledge and skills in:

  • Change management

  • Governance

  • Guidance

  • Training needs analysis

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Microsoft Apps at Lumify Work

Lumify Work is your best choice for training and certification in any of Microsoft’s leading technologies and services. We’ve been delivering effective training across all Microsoft products for over 30 years, and are proud to be Australia's and New Zealand’s first and largest Microsoft Gold Learning Solutions Partner. Join more than 5,000 students who attend our quality Microsoft courses every year.

Who is the course for?

  • M365 Tenant Administrators

  • Information Managers

  • IT Managers

  • L&D Managers

  • CTOs

  • CIOs

Course subjects

Module 1 – Introduction to the GPF

  • M365 Overview

  • The productivity promise

  • M365 roadblocks

  • Review of a case study

  • M365 Good Practice Framework

Module 2 – Product vs Process Training

  • Introduction

  • Product training

  • Process training

  • Determining your training requirements

  • Conducting a Training Needs Analysis

  • Summary

Module 3 – Guidance and Governance

  • Introduction

  • Guidance vs governance

  • Aligning guidance and governance to training requirements

  • Developing M365 guidance

  • Developing M365 governance

  • Summary

Module 4 – Change Management

  • Introduction

  • The need for change management in M365

  • Change champions

  • Training requirements for change champions

  • Change fatigue and how to avoid it

  • Summary



Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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