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Microsoft Outlook - Beginner to Intermediate

  • Length 1 day
Course overview
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Why study this course

Microsoft Outlook is a dynamic email and personal information management software developed by Microsoft. It serves as an indispensable digital hub for professionals and businesses, with features allowing them to send, receive, and organise emails; manage calendars and appointments; store contacts; and efficiently outline the most crucial tasks for the day.

Learning Outlook Desktop is crucial for efficient email management, time scheduling, and streamlined communication. It enhances productivity with automation tools, integrates seamlessly with other Office applications, and is a valuable skill for professionalism and employability.

Accessible on various devices, Outlook empowers remote work and on-the-go productivity, making it an essential tool for individuals and professionals alike.

  • Efficient email management: Streamline your inbox and stay organised

  • Time management: Schedule appointments, set reminders, and meet deadlines

  • Enhanced communication: Manage contacts and collaborate seamlessly

  • Automation and productivity: Automate tasks and integrate with Office apps for efficiency

  • Advanced mail management: Techniques and tools to help you easily manage your busy inbox

Nexacu Public Schedule

With Lumify Group's acquisition of Nexacu, we're pleased to now offer you the largest public schedule of end user applications training in Australia and New Zealand. As we move to consolidate our end user offering with Nexacu, as an interim measure you can now access the schedule of the most closely aligned courses and book, by clicking on the link below.

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What you’ll learn

  • Gain foundational knowledge of Outlook’s interface, including message handling and customisation options

  • Master the art of adding recipients to messages and comprehend mechanisms behind Outlook’s automatic message content management

  • Refine reading options, employ tracking for messages, and systematically organise message databases

  • Learn to group messages for better visualisation, filter out irrelevant content, and utilise Outlook’s search functionality

  • Manage professional networks within Outlook

  • Craft the right strategies for efficient time management through advanced options for reminders and recurrence

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Microsoft Apps at Lumify Work

Lumify Work is your best choice for training and certification in any of Microsoft’s leading technologies and services. We’ve been delivering effective training across all Microsoft products for over 30 years, and are proud to be Australia's and New Zealand’s first and largest Microsoft Gold Learning Solutions Partner. Join more than 5,000 students who attend our quality Microsoft courses every year.

Who is the course for?

This course is designed for those looking to build a strong foundation in email management through Microsoft Outlook. It is also for experienced users seeking to unlock its advanced features and techniques.

Course subjects

Getting Started with Microsoft Outlook

  • Gain foundational knowledge of Outlook's interface

  • Familiarise the initial setup

  • Delve into the basics of message handling

  • Explore the customisation options to tailor it to individual needs

Working with Outlook Messages

  • Learn the nuances of communication within Outlook

  • Master the art of adding recipients to messages, ensuring they reach the desired parties

  • Comprehend the mechanisms behind Outlook's automatic message content management

Outlook Message Management

  • Delve into a series of advanced message handling techniques

  • Refine reading options for optimal comprehension

  • Employ tracking for messages to ensure receipt

  • Recall or resend messages when necessary

  • Mark messages for prominence or follow-up

  • Systematically organise your message database

  • Take pre-emptive measures against unsolicited emails

Advanced Outlook Message Management

  • Delve deeper into advanced message management

  • Learn to group and sort messages for better visualisation

  • Filter out irrelevant content

  • Utilise Outlook's powerful search functionality to swiftly locate specific messages or threads

Organising your Outlook Inbox

  • Learn how to organise your messages to achieve inbox efficiency

  • Explore the utility of automatic replies for uninterrupted workflows

  • Harness rules to automate certain repetitive tasks or categorisations

  • Set up Quick Steps for executing multi-step actions with a single click

Managing your Outlook Contacts

  • Discover the intricacies of managing your professional network within Outlook

  • Create, edit, and organise contacts, ensuring seamless communication and effective relationship management

Outlook Task Management

  • Acquaint yourself with Outlook's task feature

  • Understand how to create, delegate, and track tasks, ensuring deadlines are met and projects progress smoothly

Outlook Calendar Management

  • Transform your time management skills

  • View and interpret your calendar

  • Schedule appointments without conflicts

  • Orchestrate meetings with multiple stakeholders

  • Leverage advanced options for reminders and recurrence


No prior experience with Outlook or Microsoft Office is required.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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