If you’re a functional consultant responsible for configuring and implementing Dynamics 365 Customer Service solutions for customers, you can use this certification to shine a light on your skills and to help advance your career. 

Recommended approach:

Step 1: Review the skills and knowledge required to certify.

Step 2: Train for certification exams.

Course: Microsoft MB-230T01 - Microsoft Dynamics 365 Customer Service

Step 3: Schedule the MB-230 exam and get certified.

Request Certification Information

Request Certification Information