Professional Development Category Banner Image

Assertiveness and Self-Confidence Training (PDASC)

  • Length 1 day
  • Price  NZD 750 exc GST
Course overview
View dates &
book now

Why study this course

This course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity, and how to behave when someone else is being overbearing towards you.

Be empowered with the confidence to be “heard”. You'll learn to enhance and develop techniques to communicate politely and assertively without being pushy.

You'll also learn how to approach difficult topics and topics you're passionate about with constructive approaches, including how to say "no" without being portrayed as "offensive", use body language effectively, express your views and disagreements positively, and more.

This course is delivered in partnership with PD Training.

Request Course Information

What you’ll learn

After completing this course participants will be able to:

  • Understand what it means to be assertive and self-confident

  • Be okay with speaking up and standing up for what they believe

  • Use techniques to confidently express opinions and needs

  • Say 'no' without being rude or seeming disinterested

  • Recognise that they are important and that their opinions are valid and worthy of consideration

  • Identify and eliminate negative thinking and self-talk

  • Become a more effective communicator

  • Set achievable goals in line with personal values

  • Discover how to "feel the part", "look the part", "sound the part", and "become the part"

  • Recognise and deal with difficult behaviours in other people

PD Training Logo - Transparent

PD Training at Lumify Work

PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals.
Lumify Work partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.

Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Course subjects

Lesson 1: Me, We - Making Your Mark 

  • Understanding Self-Confidence

  • Understanding Me

  • Understanding Others

Lesson 2: How We Behave - Thoughts and Responses 

  • The Good, the Bad, and the Ugly

  • Doubt

  • Realistic Concern and Doubt

  • Projecting Self-Confidence

Lesson 3: Communicating With Confidence 

  • What you Say

  • How you Say it

  • Listening

Lesson 4: Self-Confidence - Building It and Rebuilding It 

  • Building on Your Strengths

  • Confidence Spoilers

  • Building Confidence - Four Areas of Focus

  • Workplace Challenges to Self-Confidence

Lesson 5: Mastering Assertiveness - When and How to Use It

  • Your Rights

  • Getting Over Saying ‘No’

  • Ways of Saying 'No'

  • Being Assertive Towards Your Boss

Lesson 6: We're All Different - Asserting in a Global World 

  • The Cultural Dimension of Assertiveness and Self-Confidence

  • Social Media and Self-Confidence

Lesson 7: Reflections 

  • Create an Action Plan

  • Accountability = Action




Lumify Work offers training through our partnership with PD Training. This arrangement requires Lumify Work to provide your details to PD Training for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

Personalise your schedule with Lumify USchedule

Interested in a course that we have not yet scheduled? Get in touch, and ask for your preferred date and time. We can work together to make it happen.