CTX-308 Citrix Platform Monitoring and Troubleshooting

Length 2 days
Price NZD 2730 exc GST

Course overview

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Why study this course

» This course usually runs consecutively with CTX-306 Citrix Platform Enterprise Deployment as a five-day Combo course

In this course you will learn how to use tools for monitoring and troubleshooting a Citrix Virtual Apps and Desktops environment. You'll learn advanced use cases for Citrix Director. You'll also learn about uberAgent and how to install, manage, and configure Splunk, ESA and UXM dashboards, and the uberAgent plug-in. You'll also understand core architecture and traffic flows as they relate to common breakpoints and the troubleshooting tools to identify issues. Get hands-on as the course guides you through using these monitoring tools and troubleshooting techniques. This course is a necessary step in enabling you with the right training and skills, to not only monitor a CVAD environment and Infrastructure, but also to make well informed troubleshooting decisions.

Product Versions Covered: Citrix DaaS, Citrix Virtual Apps and Desktops 7 2507 LTSR, NetScaler Console 14.1, and uberAgent 7.4.x./7.5.x

Please note: Citrix exam vouchers are not included in the course fees but can be purchased and booked via webassessor.

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What you’ll learn

Identify tools available for monitoring and troubleshooting Citrix Virtual Apps and Desktops.
Examine advanced use cases for Citrix Director, including infrastructure monitoring, application probing, session recording, and integration with NetScaler Console/HDX Insight.
Install, configure, and manage Citrix uberAgent.
Understand advanced architectures and communication flows to aid with troubleshooting a Citrix Virtual Apps and Desktop Site.

Citrix at Lumify Work

Citrix provides server, application and desktop virtualisation, networking, software-as-a-service, and cloud computing technologies. Lumify Work is the most experienced provider of Citrix training in Australasia with 20 years as an Authorized Training Provider (ATP) / Authorized Learning Center.

View all Citrix at Lumify Work courses

Who is the course for?

Designed for experienced IT professionals such as administrators and engineers.

Course subjects

Module 1: Citrix Tools for Monitoring, Troubleshooting, and Automation

Introduction to Support a Citrix Virtual Apps and Desktops Site
Tools for Monitoring and Troubleshooting
Tools for Automation

Module 2: Monitoring CVAD with Citrix Director

Citrix Director Introduction
Monitor and Interact with User Sessions
Infrastructure Monitor
Application and Desktop Probing
Cost Optimisation
Citrix Director and NetScaler Gateway

Module 3: Activity Monitoring with Session Recording

Session Watermark
Session Recording

Module 4: Citrix Director and NetScaler Console Integration

Introduction to NetScaler Console
Insight Monitoring
Integrate Citrix Director with NetScaler Console

Module 5: Install, Configure, and Manage Citrix uberAgent

Introduction to Citrix uberAgent
Splunk
Architecture Overview
Architecture Deep Dive
Installing and Configuring uberAgent
uberAgent - Endpoint Configuration
Dashboards
Alert and Reporting
Logging and Troubleshooting

Module 6: Introduction to Troubleshooting

Introduction to PowerShell
Architecture and Communication

Module 7: Troubleshoot Access Issues

Troubleshooting StoreFront
Troubleshooting NetScaler Gateway
Troubleshooting Access and Authentication
Troubleshooting App/Desktop Launch

Module 8: Troubleshoot Delivery Controller Issues

Validating FlexCast Management Architecture (FMA) Services

Module 9: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

Troubleshooting VDA Registration

Module 10: Troubleshoot HDX Connections

Troubleshooting HDX Connections
Installing Scout EMS, ELIAS, and Scout Board

Prerequisites

This course requires strong foundational knowledge of:

Windows Server and Desktop operating systems
Active Directory, Policies, Profiles, Networking and Hypervisors
Citrix Architecture and Deployment of Apps and Desktops using CVAD or Citrix DaaS

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.