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CWS-322 Citrix Virtual Apps and Desktops 7 Advanced Configuration and WEM Administration

Length 5 days
Price NZD 5500 exc GST
Version 7

Course overview

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Why study this course

Designed for experienced IT professionals, this course builds on the foundational implementation and management skills introducing scalability, redundancy, and security configurations.

You'll learn to build to implement Workspace Environment Management to improve logon times, centralise user settings management, and optimise the performance of machines. In the advanced troubleshooting section, you'll learn techniques to investigate many of the common issues that can affect environment health and how to solve issues more effectively. You'll leave this course with a good understanding of how to manage more complex solutions such as multi-location environments with configurations around StoreFront, the Delivery Controllers, Cloud Connectors, and HDX.

Product Versions Covered: Citrix Virtual Apps and Desktops 7 2203 LTSR, WEM 2109

Please note: This course does not include an exam voucher. Citrix exams can be purchased and booked via Pearson VUE.

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What you’ll learn

How to implement advanced administration concepts such as backups, disaster recovery, scalability and redundancy for a Citrix Virtual Apps and Desktop 7 Site
Advanced troubleshooting techniques to troubleshoot Citrix Virtual Apps and Desktop 7
Security considerations and configurations for Citrix Apps and Desktop 7 site including multi-site management using zones
Install and initialise WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS
Configure WEM features to improve the end user environment and virtual resource consumption
Migrate an on-premises WEM deployment to WEM service

Citrix Partner Authorized Learning Center

Citrix at Lumify Work

Citrix provides server, application and desktop virtualisation, networking, software as a service, and cloud computing technologies. Lumify Work is the most experienced provider of Citrix training in Australia with 15 years as a Citrix CALC (Citrix Authorised Learning Center).

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Who is the course for?

Designed for experienced IT professionals such as administrators and engineers.

Course subjects

Module 1: Introduction to Citrix Virtual Apps and Desktops 7 Advanced Configuration

Citrix Virtual Apps and Desktops Deployments - Advanced Configuration

Module 2: Planning: Redundancy and Scalability

Citrix Virtual Apps and Desktops Redundancy and Scalability
StoreFront and Citrix Gateway Redundancy and Scalability
Site Infrastructure Redundancy and Scalability
Machines Running the Virtual Delivery Agent

Module 3: Planning: Virtual Apps and Desktops Environment with Multiple Locations

Zones
VDA Registration in a Multi-Zone Environment
Zone Preference
Optimal Gateway Routing and Zones
StoreFront Resource Aggregation
Managing StoreFront Store Subscriptions in a Multi-Location Environment

Module 4: Planning: Backups and Disaster Recovery

Backups
Disaster Recovery Considerations
Disaster Recovery Process

Module 5: Planning: Advanced Authentication Methods

Multi-factor Authentication - RADIUS and One Time Passwords (OTP)
Multi-factor Authentication - Smart Card Authentication
Federated Authentication

Module 6: Planning: App and Data Security

Introduction to Application Security
Preventing Jailbreak Attacks
Minimising the Impact of Attacks

Module 7: Planning: Virtual Delivery Agent Security

Transport Layer Security (TLS) Virtual Delivery Agent (VDA) Encryption
Microsoft Group Policy Objects (GPOs) and Citrix Policies
Image Management

Module 8: Introduction to Troubleshooting

Troubleshooting Methodology
Resource Tools and Utilities
Introduction to PowerShell

Module 9: Troubleshoot Access Issues

Troubleshooting StoreFront
Citrix ADC and Citrix Gateway - Workflow and Troubleshooting Overview
Citrix ADC and Citrix Gateway - Troubleshooting Access and Authentication
Citrix ADC and Citrix Gateway - Troubleshooting App/Desktop Launch

Module 10: Troubleshoot Delivery Controller Issues

Validating FlexCast Management Architecture (FMA) Services

Module 11: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

Troubleshooting Virtual Delivery Agent (VDA) Registration

Module 12: Troubleshoot HDX Connection Issues

Troubleshooting HDX Connections

Module 13: Introduction to Workspace Environment Management (WEM)

WEM Features and Benefits

Module 14: Planning: WEM Architecture and Component Communications

WEM On-Premises Components and Deployments
WEM Service Components and Deployments
WEM Component Communication Workflows

Module 15: Planning: WEM On-Premises Deployment Installation

On-Premises WEM: Leading Practice Installation Prerequisites and Steps
On-Premises WEM: ADMX Template Configuration
Choosing a Security Principal to run the WEM Infrastructure Service
Creating the WEM Database
Running the WEM Infrastructure Service Configuration Utility
On-Premises WEM: Agent Installation

Module 16: Planning: WEM Service Deployment Installation

WEM On-Premises vs WEM Service
WEM Service: Leading Practice Installation Prerequisites and Steps
WEM Service: ADMX Template Configuration
WEM Service: Agent Installation

Module 17: Planning: WEM Consoles and Initial Setup

On-Premises WEM and WEM Service Consoles
WEM Initial Setup
Migrating GPO settings to WEM

Module 18: Planning: WEM System and Log On Optimisation

WEM System Optimisation Overview
WEM CPU Management
WEM Memory Management
Additional System Optimisation Features
WEM Log On Optimisation Overview
WEM Assigned Actions
WEM Environmental Settings
Citrix Profile Management In WEM

Module 19: Planning: WEM Security and Lockdown Features

WEM Security Management Features
Privilege Elevation and Process Hierarchy Control
WEM Transformer

Module 20: Planning: The WEM Agent

WEM Settings Processing and WEM Agent Caches
WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS

Module 21: Planning: WEM Monitoring, Reporting, and Troubleshooting

WEM Monitoring and Reporting
WEM Agent Troubleshooting
WEM Service Troubleshooting

Module 22: Planning: Upgrading WEM and Migration to WEM Service

Upgrading Workspace Environment Management
WEM On-Premises Migration to WEM Service

Module 23: Rolling Out a WEM Deployment

WEM Agent User Options on Windows Desktops

Module 24: Managing a WEM Deployment

Measuring WEM Success

Prerequisites

This course requires strong foundational knowledge of:

Windows Server and Desktop operating systems
Active Directory, Policies, Profiles, Networking and Hypervisors

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.