Artificial Intelligence and Machine Learning Courses

Microsoft MS-4023 - Explore Microsoft 365 Copilot Chat - half day

Length ½ day
Price NZD 490 exc GST

Course overview

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Why study this course

This course teaches learners how to get started with Microsoft 365 Copilot Chat, craft effective prompts, and use its AI-powered features to enhance productivity, streamline work, and collaborate securely in real-time.

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What you’ll learn

After completing this course, students will be able to:

Describe the purpose of Microsoft 365 Copilot Chat
Identify where and how to access Copilot Chat
Distinguish between work and web grounding modes and their use cases
Navigate the Copilot Chat interface and how to start chatting
Identify the four key elements of an effective Copilot prompt: context, goal, source, and expectations
Apply best practices to write clear, concise, and well-structured prompts
Recognise common prompting mistakes and how to avoid them
Utilise the Copilot Prompt Gallery to discover, save, edit, and share useful prompts
Leverage Copilot Chat to brainstorm ideas, summarise information, create content, visualise data, and generate code
Upload and analyse files to generate insights and create new content
Use Copilot Pages to collaborate in real-time and organie content in a shared workspace
Describe how Copilot Agents can streamline workflows and task automation
Describe how Enterprise Data Protection keeps your data secure while using Copilot Chat

Microsoft at Lumify Work

As part of Lumify Group, Lumify Work has skilled more people in Microsoft technologies than any other organisation in Australia and New Zealand. We have a campus in the Philippines, too. We offer the broadest range of instructor-led training courses, from end user to architect level. We are proud to be the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers in ANZ.

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Who is the course for?

Business Users

Course subjects

Get started with Microsoft 365 Copilot Chat
Write effective prompts to achieve optimal results
Work smarter with Microsoft 365 Copilot Chat

Prerequisites

You should be familiar with accessing and using Microsoft 365

Microsoft - Training Solutions Partner - Microsoft Certified Trainers - MCT Superstars Award FY24

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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Offers

Accelerate Copilot adoption with up to 50% off training

The promise of AI and Microsoft 365 Copilot in particular is clear. Microsoft research demonstrates that Copilot adoption results in: Significant time savings across departments Improved efficiency in document creation and communication Enhanced employee satisfaction and reduced repetitive tasks Copilot boosts creativity and makes data-driven insights more accessible than ever before. But how can businesses realise these benefits at scale? As the 2024 Work Trend Annual Report noted: “We’ve come to the hard part of any tech disruption: moving past experimentation to business transformation. Just as we saw with the advent of the internet or the PC, business transformation comes with broad adoption.” Training drives effective AI adoption Key findings of a recent Australian Government trial of Microsoft 365 Copilot highlight the importance of AI skilling: Capability challenges were a key barrier to adoption; participants needed both tailored training that provided agency-specific use cases and general generative AI training in prompt engineering. 75% of participants who received three or more forms of training were confident in their ability to use Copilot -- 28 points higher than those who received just one form of training. Training enhanced confidence in Copilot use and was most effective when tailored to an agency’s specific context. Identifying specific use cases for Copilot could lead to greater use of Copilot. Lumify is here to help Setting up a Copilot trial? Rolling out this incredible technology across your business or within a specific team? Talk to us! We can design a tailored training plan for you. Unlock the offer code by 30 September 2025 and access these limited-time discounts: 50% off private, customised training for 10 or more students 25% off seats on our publicly scheduled training courses Terms and Conditions Offers valid only on Microsoft Authorised courses booked by 30 September 2025 and delivered by 31 December 2025. To redeem, the customer must unlock the code on the offer page and mention this to their Lumify Work Account Manager or a customer service representative during booking. Not applicable in conjunction with any other Lumify Work special offers or packages. All other standard Lumify Work Terms and Conditions apply. Lumify Work reserves the right to modify or terminate this promotion at any time.

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