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Performance Management and Appraisals (PDPMA)

  • Length 1 day
  • Price  NZD 750 exc GST
Course overview
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Why study this course

Performance Management is a strategic approach to ensuring the efficiency and effectiveness of an organisation. Whether at the organisational, departmental, or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner.

Taking into consideration your organisation's goals, both internal and external, sets the stage to apply a performance management approach and put a plan into place. Measurement is a crucial aspect, and identifying KPIs, job roles, and timelines is critical to the success of this type of project.

Using practical tools like SMART goal setting, performance reviews and 360 degree feedback, you will be exposed to best practice methods to assure you can implement and manage the performance of your organisation.

This course is delivered in partnership with PD Training.

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What you’ll learn

After completing this course, participants will have learned to:

  • Define performance management

  • Examine how performance management works and the tools used to make it work

  • Analyse the three phases of performance management

  • Assess the effectiveness of each phase

  • Implement effective goal setting and how to use goal setting as an integral part of performance management

  • Practice giving feedback on performance management

  • Interpret Kolb's Learning Cycle and discuss how to engage adults differently based on their position in the Learning Cycle

  • Gain insight into the impact of effective motivation in the workplace

  • Develop a performance journal & a performance plan

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PD Training at Lumify Work

PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals.
Lumify Work partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.

Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Course subjects

Lesson 1: Getting Started

  • Workshop Objectives

Lesson 2: The Basics (I)

  • What is Performance Management?

  • How Does Performance Management Work?

  • Tools

  • Case Study

Lesson 3: The Basics (II)

  • Three Phase Process

  • Assessments

  • Performance Reviews

  • Case Study

Lesson 4: Goal Setting

  • SMART Goal Setting

  • Specific Goals

  • Measurable Goals

  • Attainable Goals

  • Realistic Goals

  • Timely Goals

  • Monitoring Results

  • Case Study

Lesson 5: Establishing Performance Goals

  • Strategic Planning

  • Job Analysis

  • Setting Goals

  • Motivation

  • Case Study

Lesson 6: 360 Degree Feedback

  • What is 360 Degree Feedback?

  • Vs. Traditional Performance Reviews

  • The Components

  • Case Study

Lesson 7: Competency Assessments

  • Competency Assessment Defined

  • Implementation

  • Final Destination

  • Case Study

Lesson 8: Kolb's Learning Cycle

  • Experience

  • Observation

  • Conceptualisation

  • Experimentation

  • Case Study

Lesson 9: Motivation

  • Key Factors

  • The Motivation Organisation

  • Identifying Personal Motivators

  • Evaluating and Adapting

  • Case Study

Lesson 10: The Performance Journal

  • Record Goals and Accomplishments

  • Linking with Your Employees or Managers

  • Implementing a Performance Coach

  • Keeping Track

  • Case Study

Lesson 11: Creating a Performance Plan

  • Goals

  • Desired Results

  • Prioritisation

  • Measure

  • Evaluation

  • Case Study

Lesson 12: Wrapping Up

  • Words from the Wise

  • Your Notebook




Lumify Work offers training through our partnership with PD Training. This arrangement requires Lumify Work to provide your details to PD Training for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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