Please note: This certification and its renewal assessment will retire on November 30, 2024. You will no longer be able to earn or renew this certification after this date.

As a candidate for this certification, you’re a Microsoft Dynamics 365 Customer Insights - Journeys functional consultant and you’re responsible for implementing solutions that:

  • Attract and convert leads.

  • Build brand awareness.

  • Standardise omnichannel messaging.

  • Deliver marketing insights.

Recommended approach:

Step 1: Review the skills and knowledge required to certify.

Step 2: Train for certification exams.

Course: Microsoft MB-220T00 - Dynamics 265 Customer Insights - Journeys

Step 3: Schedule the MB-220 exam and get certified.

Request Certification Information

Request Certification Information