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ITIL courses

Lumify Work offers a large range of ITIL training courses, a widely accepted approach to IT service management, from foundation to expert level.

Authorised ITIL partner

Lumify Work is an Accredited Training Organization with Gold status for PeopleCert courses and certifications including ITIL®, PRINCE2®, MSP®, AgileSHIFT®, MoP™, and P3O®. We are also a member of the IT Service Management Forum (itSMF) and most of our ITIL instructors have an Expert Level of ITIL Certification in addition to practical real-world implementation and consulting experience in ITIL. We help you prepare not only for your ITIL Certification exams, but also implementing ITIL successfully within your organisation. We go beyond the service management essentials and look at your ITIL needs in a holistic manner.


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ITIL Courses


ITIL Certifications

Overview

ITIL®, originally known by its full name IT Infrastructure Library®, is the most widely accepted approach to IT service management (ITSM) in the world. ITIL is a cohesive best practice framework, drawn from the public and private sectors internationally. It describes the organisation of IT resources to deliver business value, and documents processes, functions and roles in IT Service Management (ITSM).

ITIL Training with Lumify Work

Lumify Work is an accredited ITIL training organisation, a member of the IT Service Management Forum (itSMF), and most of our ITIL instructors have an Expert Level of ITIL Certification in addition to practical real-world implementation and consulting experience in ITIL. We help you prepare not only for your ITIL Certification exams, but also implementing ITIL successfully within your organisation. We go beyond the service management essentials and look at your ITIL needs in a holistic manner.

World’s best practice in IT Service Management captured in ITIL strengthened with the richness of our instructors’ experience in this area ensures your ITIL education with us is relevant and practical.

More information on gaining ITIL certifications like ITIL v4 Foundation from PeopleCert can be found on our certifications pages.

ITIL 4 FAQs

We have compiled answers to some Frequently Asked Questions about ITIL 4 on our blog here.

Axelos, the company behind ITIL and other world-renowned best practice methods, has also provided this short video about the transition from ITIL v3 to ITIL 4.

PeopleCert Exams

All PeopleCert exams are now conducted via online proctoring. Candidates can schedule their exam for any time within the voucher validity period of 12 months, to be taken anywhere, on any Windows or Mac computer. Live proctors will guide and invigilate the exam process. For full details please see PeopleCert's Guide for Online Proctored Exams.

Lumify Work cannot sell PeopleCert courses (AgileSHIFT®, ITIL®, MoP™, MSP®, P3O®, PRINCE2®, and PRINCE2 Agile®) without the corresponding official exam as per requirement from PeopleCert.

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