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Managing Virtual Teams (PDMVT)

  • Length 1 day
Course overview
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Why study this course

Managing a virtual team is different from managing a team that is physically present, and requires a different set of skills for success.

Virtual team management often requires you to deal with cultural differences, time differences, remoteness, and technological barriers. This course includes setting up a virtual team, conducting meetings, overcoming special challenges, using appropriate communication tools, and dealing with inefficiency. These skills help you to establish and manage a virtual team successfully.

This course provides skills and understanding in handling effective meetings and group sessions, handling poorly performing employees, and how to use tools to build trust and confidence among employees.

This course is delivered in partnership with PD Training.

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What you’ll learn

After completing this course, participants will have learned to:

  • Establish an excellent virtual team

  • Hold effective meetings and group sessions

  • Discover effective ways to communicate with team members

  • Understand, respect, and embrace different cultures

  • Set clear and precise goals

  • Provide timely feedback

  • Be proactive

  • Communicate easily and effectively

  • Stay in contact

  • Avoid making assumptions

  • Build trust and confidence among employees

  • Use software to manage better

  • Handle poorly performing employees

  • Manage a virtual team during any project




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PD Training at Lumify Work

PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals.
Lumify Work partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.


Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.


Course subjects

Lesson 1: Getting Started

  • Housekeeping Items

  • Workshop Objectives

  • The Parking Lot

  • Action Plan

Lesson 2: Setting Up Your Virtual Team (I)

  • Choose Self-Motivated People with Initiative

  • Face to Face Meetings at First (Kick-off Meeting)

  • Diversity Will Add Value

  • Experienced with Technology

  • Case Study

Lesson 3: Setting Up Your Virtual Team (II)

  • Personality Can Count as Much as Skills

  • Rules of Engagement

  • Icebreakers and Introductions

  • Case Study

Lesson 4: Virtual Team Meetings

  • Scheduling Will Always Be an Issue

  • Have a Clear Objective and Agenda

  • Solicit Additional Topics in Advance

  • Discourage Just Being a Status Report

  • Case Study

Lesson 5: Communication (I)

  • Early and Often

  • Rules of Responsiveness

  • Face to Face When Possible

  • Choose the Best Tool

  • Case Study

Lesson 6: Communication (II)

  • Be Honest and Clear

  • Stay in Constant Contact

  • Don't Make Assumptions

  • Set Up Email Protocols

  • Case Study

Lesson 7: Building Trust

  • Trust Your Team and They Will Trust You

  • Beware of "Us vs Them" Territorial Issues

  • Share Best Practices

  • Create a Sense of Ownership

  • Case Study

Lesson 8: Cultural Issues

  • Respect and Embrace Differences

  • Be Aware of Different Work Styles

  • Know Your Team Members Cultural

  • Background

  • Case Study

Lesson 9: To Succeed With a Virtual Team

  • Set Clear Goals

  • Create Standard Operating Procedures (SOPs)

  • Build a Team Culture

  • Provide Timely Feedback

  • Case Study

Lesson 10: Dealing With Poor Team Players

  • Manage Their Results, Not Their Activities

  • Be Proactive, Not Reactive

  • Check In Often

  • Remove Them

  • Case Study

Lesson 11: Choosing the Right Tools

  • Communication Software

  • Collaboration and Sharing Tools

  • Project Management Software

  • Use What Works for You and Your Team

  • Case Study

Lesson 12: Wrapping Up

  • Words from the Wise

  • Parking Lot

  • Lessons Learned

  • Completion of Action Plans and Evaluations


Prerequisites

None


THIRD PARTY REGISTRATION

Lumify Work offers training through our partnership with PD Training. This arrangement requires Lumify Work to provide your details to PD Training for course and/or exam registration purposes.


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


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