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Site Reliability Engineering (SRE) Foundation

  • Length 2 days
  • Inclusions Exam voucher
Course overview
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Why study this course

The Site Reliability Engineering (SRE) Foundation℠ course introduces a range of practices for improving service reliability through a mixture of automation, working methods and organisational re-alignment. Tailored for those focused on large-scale service availability, this course is an introduction to the principles and practices that enable an organisation to reliably and economically scale critical services. Introducing a site-reliability dimension requires organisational re-alignment, a new focus on engineering and automation, and the adoption of a range of new working paradigms.

This course highlights the evolution of SRE and its future direction, and equips participants with the practices, methods, and tools to engage people across the organisation involved in reliability and stability evidenced through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting and tracking Service Level Objectives (SLOs).

This course was developed by leveraging key SRE sources, engaging with thoughtleaders in the SRE space, and working with organisations embracing SRE to extract real life best practices, and has been designed to teach the key principles and practices necessary for starting SRE adoption.

Included with this course:

  • Learner Manual (excellent post-class reference) including a glossary

  • Participation in exercises and discussions designed to apply concepts

  • Case stories

  • Exam voucher

  • Access to additional sources of information and communities

Examination

This course pricing includes an exam voucher to sit an online proctored exam through PeopleCert. A sample exam paper will be discussed during class to assist with preparation.

  • Open book

  • 60 minutes

  • 40 multiple-choice questions

  • Answer 26 questions correctly (65%) to pass and be designated as SRE Foundation certified

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What you’ll learn

Participants will develop a practical understanding of:

  • The history of SRE and its emergence at Google

  • The inter-relationship of SRE with DevOps and other popular frameworks

  • The underlying principles behind SRE

  • Service Level Objectives (SLOs) and their user focus

  • Service Level Indicators (SLIs) and the modern monitoring landscape

  • Error budgets and the associated error budget policies

  • Toil and its effect on an organisation’s productivity

  • Some practical steps that can help to eliminate toil

  • Observability as something to indicate the health of a service

  • SRE tools, automation techniques and the importance of security

  • Anti-fragility, our approach to failure and failure testing

  • The organisational impact that introducing SRE brings


PeopleCert - DevOps Institute (DOI) - Certified Partner logo

DevOps Institute at Lumify Work

DevOps is the cultural and professional movement that stresses communication, collaboration, integration, and automation in order to improve the workflow between software developers and IT operations professionals. DevOps certifications are offered by the DevOps Institute (DOI), which brings enterprise level DevOps training and certification to the IT market.


Who is the course for?

Professionals including:

  • Anyone starting or leading a move towards increased reliability

  • Anyone interested in modern IT leadership and organisational change approaches

  • Business Managers

  • Business Stakeholders

  • Change Agents

  • Consultants

  • DevOps Practitioners

  • IT Directors

  • IT Managers

  • IT Team Leaders

  • Product Owners

  • Scrum Masters

  • Software Engineers

  • Site Reliability Engineers

  • System Integrators

  • Tool Providers


Course subjects

SRE Principles and Practices

  • What is Site Reliability Engineering?

  • SRE and DevOps: What is the Difference?

  • SRE Principles and Practices

Service Level Objectives and Error Budgets

  • Service Level Objectives (SLOs)

  • Error Budgets

  • Error Budget Policies

Reducing Toil

  • What is Toil?

  • Why is Toil Bad?

  • Doing Something About Toil

Monitoring and Service Level Indicators

  • Service Level Indicators (SLIs)

  • Monitoring

  • Observability

SRE Tools and Automation

  • Automation Defined

  • Automation Focus

  • Hierarchy of Automation Types

  • Secure Automation

  • Automation Tools

Anti-Fragility and Learning from Failure

  • Why Learn from Failure

  • Benefits of Anti-Fragility

  • Shifting the Organisational Balance

Organisational Impact of SRE

  • Why Organisations Embrace SRE

  • Patterns for SRE Adoption

  • On-Call Necessities

  • Blameless Post-Mortems

  • SRE and Scale

SRE, Other Frameworks, The Future

  • SRE and Other Frameworks

  • The Future

Additional Sources of Information

Exam Preparation

  • Exam Requirements, Question Weighting, and Terminology List

  • Sample Exam Review


Prerequisites

Recommended:

  • An understanding and knowledge of common DevOps terminology and concepts

  • Related work experience


PeopleCert DevOps Exams

DevOps Institute exams are now conducted via PeopleCert's online proctoring, with an improved web-based platform released in February 2024. Candidates can schedule their exam for any time within the voucher validity period of 12 months, to be taken anywhere, on any Windows or Mac computer. Live proctors will guide and invigilate the exam process. For full details please see PeopleCert's Guidelines for Web-Based Exam Driver.


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


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