ITSM & DevOps Category Banner Image

DevOps Foundation

  • Length 2 days
  • Price  NZD 1900 exc GST
  • Version v3.4
  • Inclusions Exam voucher
Course overview
View dates &
book now

Why study this course

As organisations are facing new entrants in their respective markets, they need to stay competitive and release new and updated products on a regular basis rather than one or two times a year. The two-day DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organisational success.

This course includes the latest thinking, principles and practices from the DevOps community including real-world case studies from high performing organisations including ING Bank, Ticketmaster, Capital One, Societe Generale, and Disney that engage and inspire learners, leveraging multimedia and interactive exercises that bring the learning experience to life, including the Three Ways as highlighted in the Phoenix Project by Gene Kim and the latest from the State of DevOps and DevOps Institute Upskilling reports.

Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals.

This course is designed for a broad audience, enabling those on the business side to obtain an understanding of microservices and containers. Those on the technical side will obtain an understanding as to the business value of DevOps to reduce costs (15-25% overall IT cost reduction) with increased quality (50-70% reduction in change failure rate) and agility (up to 90% reduction in provision and deployment time) to support business objectives in support of digital transformation initiatives.

Included with this course:

  • Learner Manual (excellent post-class reference)

  • Participation in unique exercises designed to apply concepts

  • Exam voucher

  • Sample documents, templates, tools and techniques

  • Access to additional value-added resources and communities


This course pricing includes an exam voucher to sit an online proctored exam through PeopleCert. A sample exam paper will be discussed during class to assist with preparation.

  • Open book

  • 60 minutes

  • 40 multiple-choice questions

  • Answer 26 questions correctly (65%) to pass and be designated as DevOps Foundation certified

Aligns to certification

Request Course Information

What you’ll learn

Participants will develop an understanding of:

  • DevOps objectives and vocabulary

  • Benefits to the business and IT

  • Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways

  • DevOps relationship to Agile, Lean and ITSM

  • Improved workflows, communication and feedback loops

  • Automation practices including deployment pipelines and DevOps toolchains

  • Scaling DevOps for the enterprise

  • Critical success factors and key performance indicators

  • Real-life examples and results

PeopleCert - DevOps Institute (DOI) - Certified Partner logo

DevOps Institute at Lumify Work

DevOps is the cultural and professional movement that stresses communication, collaboration, integration, and automation in order to improve the workflow between software developers and IT operations professionals. DevOps certifications are offered by the DevOps Institute (DOI), which brings enterprise level DevOps training and certification to the IT market.

Who is the course for?

Professionals in areas such as management, operations, developers, QA and testing:

  • Individuals involved in IT development, IT operations or IT service management

  • Individuals who require an understanding of DevOps principles

  • IT professionals working within, or about to enter, an Agile Service Design Environment

  • The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architects, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Testers/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers

Course subjects

Exploring DevOps

  • Defining DevOps

  • Why Does DevOps Matter?

Core DevOps Principles

  • The Three Ways

  • The First Way

  • The Theory of Constraints

  • The Second Way

  • The Third Way

  • Chaos Engineering

  • Learning Organisations

Key DevOps Practices

  • Continuous Delivery

  • Site Reliability and Resilience Engineering

  • DevSecOps

  • ChatOps

  • Kanban

Business and Technology Frameworks

  • Agile

  • ITSM

  • Lean

  • Safety Culture

  • Learning Organisations

  • Sociocracy/Holacracy

  • Continuous Funding

Culture, Behaviours and Operating Models

  • Defining Culture

  • Behavioural Models

  • Organisational maturity models

  • Target Operating Models

Automation and Architecting DevOps Toolchains

  • CI/CD

  • Cloud

  • Containers

  • Kubernetes

  • DevOps Toolchain

Measurement, Metrics and Reporting

  • The Importance of Metrics

  • Technical Metrics

  • Business Metrics

  • Measuring and Reporting Metrics

Sharing, Shadowing and Evolving

  • Collaborative Platforms

  • Immersive, Experiential Learning

  • DevOps Leadership

  • Evolving Change



  • Familiarity with IT terminology

  • IT-related work experience

PeopleCert DevOps Exams

DevOps Institute exams are now conducted via PeopleCert's online proctoring, with an improved web-based platform released in February 2024. Candidates can schedule their exam for any time within the voucher validity period of 12 months, to be taken anywhere, on any Windows or Mac computer. Live proctors will guide and invigilate the exam process. For full details please see PeopleCert's Guidelines for Web-Based Exam Driver.

To comply with PeopleCert requirements, Lumify Work cannot provide DevOps Institute training courses without the corresponding official exam.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

Personalise your schedule with Lumify USchedule

Interested in a course that we have not yet scheduled? Get in touch, and ask for your preferred date and time. We can work together to make it happen.


Microsoft Azure Developer & DOI DevOps Foundation Bundle
This bundle brings together two globally recognised and sought after courses to set you apart from the rest and give you the edge you need to advance your career.