Site Reliability Engineering (SRE) Practitioner

Length 3 days
Price Contact Us
Version v1.3
Inclusions Exam voucher

Course overview

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Why study this course

The Site Reliability Engineering (SRE) Practitioner℠ course introduces a range of practices and tools for advancing SRE through a mixture of observability, automation, platform engineering, Value Stream Management, AIOps, generative AI, incident management, and organisational ways of working and business alignment, tailored for those focused on large-scale service scalability and reliability.

You'll be introduced to ways to scale services economically and reliably in an organisation. You'll explore collaboration, design, automation, and smart incident response practices and tools to improve agility, cross-functional collaboration, and transparency of health of services towards building resiliency.

This course equips participants with practices, methods, and tools to guide people across the organisation involved in reliability using real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office, such as implementing SRE models that fit their organisational context, establishing effective Service Level Objects (SLOs), building advanced observability and AIOps into distributed systems, platforms for self-service, building resiliency by design, and effective incident response strategies.

This course was developed by leveraging a broad range of SRE sources, engaging with experienced transformation leaders and practitioners in the SRE space, and working with organisations embracing SRE to extract real-life best practices. It has been designed to teach the key principles and practices necessary for starting and evolving SRE practices.

After this course, you'll be well-positioned to successfully complete the SRE Practitioner certification exam.

Inclusions

Learner Workbook (excellent post-course reference)
Quick Reference Guide (QRG)
Unique exercises designed to apply concepts
Exam voucher
Sample documents, templates, tools, and techniques
Access to additional value-added resources and communities

Examination

This course pricing includes an exam voucher to sit an online proctored exam through PeopleCert. A sample exam paper will be discussed during class to assist with preparation.

90 minutes
40 multiple-choice questions
Answer 26 questions correctly (65%) to pass

Aligns to certification

Site Reliability Engineering (SRE) certification

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What you’ll learn

Participants in this course have the following learning objectives:

Gain a practical view of how to successfully implement a flourishing SRE culture in your organisation
Understand underlying principles of SRE and what it is not in terms of anti-patterns, and how you become aware of them to avoid them
Understand how to realise organisational impact of SRE practices
Acing the art of SLIs and SLOs in a distributed ecosystem and extending the usage of error budgets beyond normal to ensure stakeholders' needs are consistently met
Build security and resilience into a distributed, zero-trust environment, by design
How to implement full stack observability, distributed tracing, and bring about an observability-driven development culture
Curating data using AI to move from reactive to proactive and predictive incident management and how you use DataOps to build clean data lineage
How to use platform engineering and Value Stream Management platforms to support self-service portals
How Generative AI can help SREs improve automation
Implement practical Chaos Engineering
Major incident response strategies for a SRE based on incident command framework, and examples of anatomy of unmanaged incidents
SRE transformation strategies
Understanding the SRE role and understanding why reliability is everyone’s problem
SRE success story learnings

DevOps Institute at Lumify Work

Lumify Work is proud to be ANZ's only Platinum Partner of PeopleCert, and an Accredited Training Organisation for PeopleCert's DevOps courses and certifications.

The DevOps Institute (DOI) brings enterprise-level DevOps training courses and certifications to the IT market, setting the standard in quality.

View all DevOps Institute at Lumify Work courses

Who is the course for?

Professionals including the following:

Anyone focused on large-scale service scalability and reliability
Anyone interested in modern IT leadership and organisational change approaches
Business managers and stakeholders
Change agents
Consultants
DevOps practitioners
IT directors, managers, and team leaders
Product Owners
Quality Assurance practitioners
Scrum Masters
Security practitioners
Software engineers
Site Reliability Engineers
System integrators
Tool providers

Course subjects

Module 1: SRE Anti-Patterns

Recap of SRE Principles and Practices
SRE Myths and Anti-Patterns
SRE Practices for Incident Response

Module 2: SLO is a Proxy for Customer Happiness

What has changed with SLO?
Identifying System Boundaries for Setting SLIs is Critical
How do you use error budgets beyond the velocity versus stability debate?

Module 3: Building Secure and Reliable Systems

Non-Abstract, Large-Scale Design
Fault-Tolerant Design Patterns
Designing for Security
Designing for Resiliency, Scalability, Performance, Reliability, and Security

Module 4: Full-Stack Observability

The Complexity of Modern Applications
Observability
Monitoring and Telemetry

Module 5: Using Platform Engineering and AIOps

Taking a Platform-Centric View
Using AIOps to Improve Resiliency and How DataOps Can Help
Implementing and Measuring AIOps

Module 6: SRE and Incident Response Management

SRE Key Responsibilities Towards Incident Response
Incident Response Patterns
AI/ML for Better Incident Management

Module 7: Chaos Engineering

Μodern Systems are Chaotic
Chaos Engineering
Chaos Engineering for Security

Module 8: SRE is a Form of DevOps

Key Principles of SRE
Metrics for Success
Transforming to SRE Practices

Post-Class Assignments/Exercises

Non-Abstract, Large-Scale Design (after day 1)
Engineering Instrumentation: Instrumenting Gremlin (after day 2)

Exam Preparation

Exam Requirements, Question Weighting, and Terminology List
Sample Exam Review

Prerequisites

It is highly recommended that participants attend the SRE Foundation course and earn the SRE Foundation certification prior to attending this SRE Practitioner course.

It is also recommended that participants have an understanding and knowledge of common SRE terminology, concepts, principles, and related work experience.

PeopleCert Exams

All PeopleCert exams are now conducted via online proctoring, with an improved web-based platform released in February 2024. Candidates can schedule their exam for any time within the voucher validity period of 12 months, to be taken anywhere, on any Windows or Mac computer. Live proctors will guide and invigilate the exam process. For full details please see PeopleCert's Guidelines for Web-Based Exam Driver.

To comply with PeopleCert requirements, Lumify Work cannot provide PeopleCert training courses (ITIL®, Lean Six Sigma, DevOps Institute, MoP®, M_o_R®, MSP®, P3O®, PRINCE2®, and PRINCE2 Agile®) without the corresponding official exam.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.