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Technical Writing

Length 2 days
Price NZD 1164.35 exc GST

Course overview

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Why study this course

This hands-on, instructor-led course is designed for anyone who creates or reviews business and technical content.

Over two days, you’ll learn how to plan, structure, and write content that’s clear, consistent, and aligned to WCAG 2.2, AU/NZ plain language standards, and responsible AI use. Whether you’re writing SOPs, manuals, or digital content, this course gives you the tools to meet modern accessibility, compliance, and communication expectations.

You'll also receive reusable templates, checklists, and practical tools which you can apply immediately in your workplace.

Nexacu Public Schedule

Nexacu is part of the Lumify Group, offering you the largest public schedule of end user applications and professional development training in Australia, New Zealand, and the Philippines. You can now access the schedule of courses and book, by clicking on the button below.

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What you’ll learn

After completing this course, participants will be able to:

Plan and structure content using technical briefs and clear document architecture
Write clear, plain-English content for digital and print use
Apply WCAG 2.2 principles to make your writing accessible
Use AI responsibly to support research, drafting, and QA
Create content that aligns with AU/NZ style, privacy, and AI guidelines

Nexacu at Lumify Work

Nexacu is part of the Lumify Group, consistently delivering high-quality, practical, instructor-led courses to skilled end users and professionals across the Asia-Pacific region.

View all Nexacu at Lumify Work courses

Who is the course for?

This course is ideal for content creators, business professionals, technical writers, documentation specialists, and anyone who creates or reviews business and technical content.

Course subjects

Module 1: Getting Started and the Technical Brief

Define purpose, audience, and success criteria
Structure a clear and concise technical brief
Apply basic privacy considerations (APPs)
Develop stakeholder requirements
Create project scope and deliverable specifications

Module 2: Structure and Style

Organise content using outlines, headings, and summaries
Use cross-references, tables, and captions for clarity
Apply consistent styles for readability
Create effective information hierarchies
Develop style guide foundations

Module 3: Plain Language and Grammar

Write in plain English for web and print
Apply AU/NZ writing conventions and style guides
Edit for clarity, tone, and sentence structure
Eliminate jargon and complex language
Create scannable, readable content

Module 4: AI for Writers

Use AI to support outlining, drafting, and editing
Understand human oversight and ethical boundaries
Include AI-use disclosures in your writing workflow
Maintain quality control with AI assistance
Balance efficiency with authenticity

Module 5: Writing for the Web

Structure content for digital readability
Apply WCAG 2.2 accessibility principles
Label links, forms, and documents for clarity and compliance
Create effective headings and navigation
Optimise content for screen readers

Module 6: Short-form Writing

Develop SOPs, checklists, policies, and forms
Adapt style and tone for different formats
Build a “micro-kit” of short documents
Create effective instructional content
Design user-friendly procedures

Module 7: Long-form Content

Plan and structure long documents and manuals
Use versioning and review workflows
Introduce docs-as-code concepts (optional)
Manage complex document projects
Create comprehensive style consistency

Module 8: AI-Assisted QA and Finalisation

Use AI to review style and accessibility
Validate content against WCAG and policy standards
Prepare your final submission with disclosure and checklist
Implement quality assurance workflows
Document AI usage and human oversight

Prerequisites

No prior technical writing experience is required. A willingness to write, edit, and learn collaboratively is essential.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.