Overview
Design and configure AI-enhanced sales solutions by using Dynamics 365 Sales, Copilot in Dynamics 365 Sales, and agent capabilities to help sellers work more efficiently throughout the lead-to-cash process. Translate business requirements into practical seller workflows enhanced with conversational intelligence, predictive insights, guided automation, and secure data access.
In this role, you work closely with sales, operations, and IT stakeholders to help ensure that solutions align with revenue goals and process optimisation.
Recommended approach:
Step 1: Review the skills and knowledge required to certify.
Step 2: Train for certification exams.
Course: Microsoft AB-210T00 - Accelerate Sales Pipelines with AI in Dynamics 365
Step 3: Schedule the AB-210 exam and get certified.
