This AIOps Foundation℠ course introduces the history, background, technologies, organisational challenges and strategies towards applying artificial intelligence for IT Operations, or AIOps, a rapidly growing industry driven by the rapidly evolving IT operational environments of cloud native applications. It is tailored for those focused on understanding basic concepts, implementations, use cases, and benefits.
The course covers the origins of AIOps, including the history behind the term, patterns that preceded it, and the technological context in which it has evolved. Learners will gain an understanding of the processes of combining Big Data analytics, Machine Learning algorithms, Generative AI, automation, and optimisation into a single platform.
You'll be introduced to key principles and foundational concepts, along with the core technologies of AIOps: Big Data and Machine Learning. You'll also be provided with an understanding of how and why digital transformation, together with the evolution of Machine Learning and Generative AI, have brought about the rise of AIOps as an indispensable tool in today’s IT Operational landscape.
Core technologies of Big Data, Machine Learning and Generative AI are discussed, as well as the basic concepts of artificial intelligence, different types of Machine Learning models that can be implemented, the relationship between AIOps and MLOps, as well as DevOps and Site Reliability.
This foundation course provides the learner with a solid understanding of the benefits of implementing AIOps in the organisation, including common challenges and key steps in ensuring valuable and successful integration of artificial intelligence in the day-to-day operations of information technology solutions.
Practical, real-world exercises are used to apply the concepts covered in the course and sample documents, templates, tools, and techniques will be provided to use after the course.
After this course, you'll be well-positioned to successfully complete the AIOps Foundation certification exam.
Inclusions
Learner Workbook (excellent post-course reference)
Quick Reference Guide (QRG)
Glossary of terms
Unique exercises designed to apply concepts
Exam voucher
Sample documents, templates, tools, and techniques
Access to additional value-added resources and communities
Examination
This course pricing includes an exam voucher to sit an online proctored exam through PeopleCert. A sample exam paper will be discussed during class to assist with preparation.
60 minutes
40 multiple-choice questions
Answer 26 questions correctly (65%) to pass
Closed book
