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Expert Negotiation and Influencing

  • Length 2 days
Course overview
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Why study this course

This rigorous two-day master class in small groups provides personalised coaching and mentoring for the current challenges you face.

Focusing on difficult and complex scenarios, this negotiation training course will enable you to:

  • Work outside your comfort zone

  • Alter the balance of power

  • ‍Help colleagues achieve better outcomes

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What you’ll learn

  • Create and manage strong negotiation teams

  • Heightened style consciousness – work outside your comfort zone

  • Stay in process control under pressure

  • Enhanced nonverbal rapport building

  • Think laterally and ‘on your feet’ to alter power imbalances

  • Recognise and use a range of closing tactics

  • Running Cross cultural negotiations

  • Apply advanced questioning techniques

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ENS at Lumify Work

Lumify Work is proud to partner with ENS for the delivery of virtual and face-to-face negotiation advice, support, and training. In the past four decades and across over 70 countries, ENS has established a reputation as a trusted negotiation partner for some of the world’s largest organisations, including PwC, Johnson & Johnson, Adidas, and Woolworths.
ENS is part of the EdventureCo Group, as is Lumify Work.

Who is the course for?

Anyone interested in becoming an expert of the negotiation and influencing process.

Course subjects

Course Structure

  • Customise the course content to address your individual needs

  • Provide in-depth understanding of the ENS model and practical learnings

  • Embed the skills gained to deliver long-term benefits to participants

To gauge your retention and application of the ENS frameworks, tools and techniques you’ll receive an online survey. The survey delivers an understanding of how you use the methodologies and is utilised to shape your learning experiences to hone in on your individual needs.

During the course
This course concentrates on in-depth coaching and mentoring. Across two intensive days, ENS Practitioners will utilise on-the-spot practice of negotiation techniques and principles integral to high-end and high-risk negotiations. Equipping you with the knowledge, tools, techniques and skills you need to approach any negotiation with absolute confidence regardless of the stakes involved. You’ll become an expert of the negotiation and influencing process and be able to improve outcomes on the most complex negotiation and influencing scenarios.

You’ll develop a personal action plan to lock-in major learnings. The end of this course isn’t the end of your learning experience; the knowledge and skills you’ve gained are integrated into your daily life through a series of reinforcement emails developed from the interactions of your training group. Our training partner ENS provides an e-newsletter which analyses negotiation practises currently happening around the world and offers insights and useful tips so you can apply them to your own scenarios. Your Practitioner will also be available to you after the course to answer any questions or run through scenarios you’re currently facing. This integrated learning approach ensures you get the most of your experience to get more of what you want.


To register for this course you need to have completed both the Professional Negotiation and Influencing course and the Strategic Negotiation and Influencing course, or three days of an ENS in-house program.

Industry Association Recognition

Continuing Professional Development (CPD)

All ENS Negotiation and Influencing Courses are independently accredited by the CPD Standards Office. The CPD Standards accreditation operates internationally and meets the CPD requirements and expectations for all professional bodies, regulators, and membership organisations across the globe.


Lumify Work promotes courses which are delivered by ENS; both companies are part of the EdventureCo Group. This arrangement requires Lumify Work to provide your details to ENS for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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