Implementing Cisco Collaboration Core Technologies (CLCOR)

Length 5 days
Version 1.1

Course overview

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Why study this course

This course helps you prepare for advanced-level roles focused on implementation and operation of Cisco collaboration solutions. You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

Digital courseware: Cisco provides students with electronic courseware for this course. Students who have a confirmed booking will be sent an email prior to the course start date, with a link to create an account via learningspace.cisco.com before they attend their first day of class. Please note that any electronic courseware or labs will not be available (visible) until the first day of the class.

Aligns to certification

CCNP Collaboration

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What you’ll learn

After taking this course, you should be able to:

Describe the Cisco Collaboration solutions architecture
Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronisation and user authentication
Implement Cisco Unified Communications Manager provisioning features
Describe the different codecs and how they are used to transform analogue voice into digital streams
Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
Implement a Cisco gateway for PSTN access
Configure calling privileges in Cisco Unified Communications Manager
Implement toll fraud prevention
Implement globalised call routing within a Cisco Unified Communications Manager cluster
Implement and troubleshoot media resources in Cisco Unified Communications Manager
Describe Cisco Instant Messaging and Presence, including call flows and protocols
Describe and configure endpoints and commonly required features
Configure and troubleshoot Cisco Unity Connection integration
Configure and troubleshoot Cisco Unity Connection call handlers
Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
Analyse traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
Define QoS and its models
Implement classification and marking
Configure classification and marking options on Cisco Catalyst® switches

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No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

Students preparing to take the CCNP Collaboration certification
Network administrators
Network engineers
Systems engineers

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us via email on [email protected]

Course subjects

Describing the Cisco Collaboration Solutions Architecture
Exploring Call Signaling over IP Networks
Integrating Cisco Unified Communications Manager LDAP
Implementing Cisco Unified Communications Manager Provisioning Features
Exploring Codecs
Describing Dial Plans and Endpoint Addressing
Implementing MGCP Gateways
Implementing Voice Gateways
Configuring Calling Privileges in Cisco Unified Communications Manager
Implementing Toll Fraud Prevention
Implementing Globalised Call Routing
Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager
Describing Cisco Instant Messaging and Presence
Enabling Cisco Jabber®
Configuring Cisco Unity Connection Integration
Configuring Cisco Unity Connection Call Handlers
Describing Collaboration Edge Architecture
Analysing Quality Issues in Converged Networks
Defining QoS and QoS Models
Implementing Classification and Marking
Configuring Classification and Marking on Cisco Catalyst Switches

Lab outline

Using Certificates
Configure IP Network Protocols
Configure and Troubleshoot Collaboration Endpoints
Troubleshoot Calling Issues
Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
Deploy an IP Phone Through Auto and Manual Registration
Configure Self-Provisioning
Configure Batch Provisioning
Explore the Cisco VoIP Bandwidth Calculator
Configure Regions and Locations
Implement Endpoint Addressing and Call Routing
Implement PSTN Calling Using MGCP Gateways
Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
Configure Calling Privileges
Implement Toll Fraud Prevention on Cisco Unified Communications Manager
Implement Globalised Call Routing
Deploy an On-Premise Cisco Jabber Client for Windows
Configure the Integration Between Unity Connection and Cisco UCM
Manage Unity Connection Users
EAI: Configure QOS

Prerequisites

Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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