Project and Programme Management Courses

Facilitation Foundation and Practitioner Combined

Length 5 days
Inclusions Exam vouchers

Course overview

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Why study this course

» This Combined course is also available as two separate courses: Facilitation Foundation and Facilitation Practitioner.

Facilitation is a common word used in a variety of different contexts. However, being a facilitator for a group and effectively facilitating strategy, operational or project meetings and/or events requires key skills and comprehensive knowledge of the principles and concepts involved.

APMG-International has partnered with experts in the facilitation field to develop a robust methodology that provides the structure that enables specialists and managers to be able to facilitate effectively. The Process Iceberg® methodology is being applied in a wide variety of organisations and scenarios. Its pragmatic, practical approach has gained a wide range of adherents in the public, private and not-for-profit sectors.

Working from the book Facilitation – Develop Your Expertise, APMG has developed a training program to help individuals develop the necessary expertise to become accomplished at facilitation.

The Foundation course encapsulates the tools and techniques from the book, providing the individual with the skills, science and art for effective facilitation.

APMG-International Facilitation Certification gives individuals in their organisations the capability to:

enhance productivity
enable more effective problem solving
increase the ability to undertake business process improvement
ensure stakeholder participation and engagement at all levels

The purpose of the Practitioner qualification is to confirm you have achieved sufficient understanding of how to apply and tailor facilitation principles and practice in situations addressing Tasks in Uncertainty, as well as managing groups that might not have sufficient Process experience. A successful Practitioner candidate should, with suitable direction, be able to apply facilitation principles to small groups as they work on real tasks. They will have learnt a range of models, tools and techniques and more importantly be able to ‘hear’ which one to use in ‘live’, real situations.

Examination

This course pricing includes vouchers for the Facilitation Foundation Exam and Facilitation Practitioner Exam which can be taken via remote proctor. Practice exam papers are provided in the course, and reviewed to assist in preparation.

The Foundation exam is:

40 minutes
50 multiple-choice questions
Pass mark is 25 out of 50 (i.e. 50%)
Closed book – no other materials are allowed

The Practitioner exam is:

2.5 hours
Objective-testing questions
Pass mark is 40 out of 80 (i.e. 50%)
Open book (Facilitation official guide only)

It is highly recommended that you spend some time each evening of this course reviewing and consolidating what you’ve learned, to be well prepared for the exam.

Aligns to certification

Facilitation Certification

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What you’ll learn

Learning Outcomes

Participants will learn:

The skills and expertise required to become an effective facilitator, capable of operating in a wide variety of situations
A structure and framework to help introduce a facilitated approach to improvement, innovation and change in an organisation
A range of practical and usable tools and techniques, which can help facilitate groups to handle uncertainty; as well as provide processes to enable the group to solve problems and develop answers to key questions
How to manage, lead and facilitate project team members and enable them to identify key issues and develop solutions by accurately defining the objectives of a project or programme
How to complement all other professional qualifications with skills which produce results faster and more effectively

Successful completion of this course will enable participants to put into practice the knowledge and skills from the Foundation course:

Assist organisations to tackle difficult challenges using best practice facilitation methods
Ensure robust solutions can be delivered in an effective, timely and constructive way that won’t compromise on the key issues
Enable organisations to involve and engage people at all levels, using a collaborative approach to facilitate change
Ensure the delivery of projects on time, on budget and within scope
Implement a common language to improve communication and understanding both within teams and throughout an organisation

APMG International at Lumify Work

APMG International is an award-winning Examination Institute. APMG accredits professional training and consulting organisations and manages certification schemes for knowledge-based workers.

Lumify Work is an Accredited Training Organisation for APMG courses and certifications.

View all APMG International at Lumify Work courses

Who is the course for?

The internationally accredited qualification in Facilitation is relevant to all sectors and types of situations where people come together to tackle issues, resolve organisational problems and develop effective solutions. The target audience therefore encompasses all those with a role in organisational development, project or change management.

Programme Managers
Project Managers
Team Leaders
Business Analysts
Operational Managers
Business Managers
Teachers
Project Management Office Personnel
Quality Assurance and Quality Control Managers
Process Improvement People
Executive Managers
Change Managers
Business Improvement Managers
Facilitators of any type
Event Managers

Course subjects

The course will span the following major areas:

Formats
Task and Process
Task Leader’s Role
Facilitator’s Role
Process Iceberg Model
Process Models and Tools such as Feedback Model and SPO
Myers Briggs Type Indicator (MBTI®)
Task Tools such as Clustering/Linking/Out of the Box/ Yes and ?
Check understandings
Models and Tools such as Data Collection, Prioritisation, Advanced Data Collection, Implementation and Planning a Facilitation Event
Planning and Developing the Agenda Process
Facilitating the Event
Contracted Roles of the Facilitator and the Group
Symptom, Cause, Action (SCA)
The Process Iceberg Meeting/Workshop Model
Process Iceberg Organisational Model
Facilitator’s Profile

Prerequisites

None

Industry Association Recognition

Project Management Institute (PMI®)

Contact hours: 35 hours
Professional Development Units (PDUs): 35 PDUs

Australian Institute of Project Management (AIPM®)

Continual Professional Development (CPD) points: 20 points

International Institute of Business Analysis (IIBA®)

Credit hours: 35 hours
Continuing Development Units (CDUs): 35 CDUs

APMG Exams

To comply with APMG International requirements, Lumify Work cannot provide APMG training courses (AgileBA®, AgilePM®, AgilePgM®, Better Business Cases™, Change Management, Facilitation, and Project Planning & Control™) without the corresponding official exam.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.