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Book the AI+ Customer Service Practitioner instructor-led or self-paced course before September 30th.
AI+ Customer Service Practitioner instructor-led
1-day of instructor-led training
Exam included
AI+ Customer Service Practitioner self-paced
365 days access to eLearning content
Exam included
Turn ITIL know-how into AI-powered customer service
You’ve already built strong service management foundations through ITIL. Now it’s time to add the practical AI capability organisations are asking for.
AI in customer service isn’t just chatbots - it’s smarter workflows, better use of customer data, and more consistent experiences.
AI CERTs Certifications follow ISO/IEC 17024:2012 standards and come with blockchain-backed credentials.
Lumify Work is a Platinum Authorized Training Partner for AI CERTs in Australia, New Zealand, and the Philippines.
Lumify Work (formerly DDLS Training and Auldhouse) offers stability and security to customers with 30 years’ experience in the Asia Pacific training market.
