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Change Management (CM)

  • Length 1 day
  • Price  NZD 695 exc GST
Course overview
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Why study this course

This Change Management workshop will give any leader the tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Change should be embraced and used for the growth of any organisation. Internal changes must be implemented after the creation of new strategy, or a shift in human resource planning. However most organisations are not prepared for internal changes to policies or external strategies. An organisation that plans and prepares for change is better able to overcome these challenges.

This course provides training in each step of the planning, preparation, and implementation stages of a change to allow organisations to grow steadily in spite of constant changes caused by both internal and external forces.

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What you’ll learn

After completing this course, students will be able to: 

  • Understand effective change management strategies

  • Understand and recognise individual motivators for change and how to use them

  • Recognise that everybody's personal change journey will be different

  • Develop a change management and communications plan

  • Use the skills required to lead a change project, celebrate a successful change, and share the benefits and results with all staff

  • Utilise strategies to align people with change, appealing to emotions and fact

  • Understand the importance of resiliency in the context of change

  • Foster resiliency throughout a change project

  • Understand the importance of flexibility and how to fostering this strategy throughout a change project

Lumify at Lumify Work

Lumify Work is the leading information and communications technology training provider in Australia, New Zealand, and the Philippines. In collaboration with our partners, our team designed and curated courses and masterclasses to enable people with skills in consulting, vendor management, IT Service Management (ITSM), and more.

Who is the course for?

Both leaders and staff will benefit from this workshop, to understand how changes can be better accepted, implemented and welcomed.

Course subjects

Lesson 1: Preparing for Change 

  •  Defining your strategy

  •  Building the team

Lesson 2: Identifying the WIIFM 

  •  What's in it for me?

  •  Building support

Lesson 3: Understanding Cycle of Emotions for the Individual 

  •  Denial

  •  Avoidance

  •  Passive acceptance

  •  Challenged

  •  Committed

Lesson 4: Managing the Change 

  •  Developing a change management plan

  •  Developing a communication plan

  •  Implementing the plans

Lesson 5: Gaining Support 

  •  Gathering data

  •  Addressing concerns and issues

  •  Evaluating and adapting

Lesson 6: Making it all Worthwhile 

  •  Leading status meetings

  •  Celebrating successes

  •  Sharing the results and benefits

Lesson 7: Using Appreciative Inquiry 

  •  The four stages

  •  The purpose of AI

  •  Examples and case studies

Lesson 8: Bringing People to your Side 

  •  A dash of emotion

  •  Plenty of facts

  •  Bringing it all together

Lesson 9: Building Resiliency 

  •  What is resiliency?

  •  Why is it important?

  •  Five easy steps for the leader and individual

Lesson 10: Building Flexibility 

  •  What is flexibility?

  •  Why is it important?

  •  Five easy steps for the leader and individual



Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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