What you’ll learn
By completing this course, participants will be able to:
Understand the fundamentals of artificial intelligence and ChatGPT
Craft effective text prompts to interact with AI tools
Apply AI solutions to real-world business challenges
Improve efficiency and innovation within their industry
Gain hands-on experience using ChatGPT for practical tasks
Confidently use AI tools in various business contexts
Nexacu at Lumify Work
Nexacu is part of the Lumify Group, consistently delivering high-quality, practical, instructor-led courses to skilled end users and professionals across the Asia-Pacific region.
Who is the course for?
This course is an introductory course for anyone who is looking to get a better understanding of the ChatGPT AI tool for business and personal use.
Whether you're a professional looking to incorporate AI into your workflow, a student studying IT or related fields, or a business wanting to leverage AI technology, this course will equip you with the foundational knowledge and skills needed to effectively use and understand ChatGPT.
Course subjects
Introduction to ChatGPT
What is ChatGPT?
Why does ChatGPT matter?
What version should I use?
Risks and responsible use
Activity: Identify daily workflow tasks ChatGPT could help with
Getting Started
First login and account setup
Personalisation: custom instructions, appearance, managing memories
Navigation and organisation: searching, renaming, deleting, pinning chats
Activity: First prompt practice
Prompt Basics
Why prompts matter
Basic rules for effective prompts: clarity, context, format, breaking down tasks
Framework: Task → Context → Format
Activity: Build your own prompt using the framework
Prompt Modifications
Everyday prompt types
role prompting
rewrite/rephrase
step-by-step/process
summarisation
comparison
expanding/detailing
How to break big tasks into steps
Using iteration to refine outputs
Structuring prompts for clarity
Asking for alternatives and letting ChatGPT prompt you
Hot tips for safe and effective prompting
AI Workflows
Writing and communication: emails, LinkedIn posts, internal messages
Summarising and reviewing: bullet points, newsletter reframes, meeting transcript summaries
Planning and organising: agendas, schedules, checklists
Working with data and tables: formatting lists, comparison tables, sales summaries
Hands-on activities for each workflow
Responsible AI Usage
Practical risks: accuracy, privacy/data security, over-reliance
Ethical considerations: bias, plagiarism, responsible communication
Dos and don’ts for safe use
Hands-on activities: Spot errors and unsafe prompts
Image Generation (Free Version)
Capabilities and limitations of free image generation
Boundaries: no realistic people, no logos, limited resolution
Hands-on activities: Create simple icons and cartoon-style images
Discussion: Using images at work
Capstone Project
Plan and execute a mini-project that applies prompting and workflows
Present outcomes, reflections, and next steps
Prerequisites
Participants should be familiar with Office 365, but no AI experience is needed.
You will be required to create a free ChatGPT account if you do not already have one. You are welcome to use your own account if you have already signed up.
Terms & Conditions
The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
