What you’ll learn
After completing this course, students will be able to:
Design and govern AI sales solutions using Dynamics 365 Copilot
Translate business needs into governed, responsible AI‑driven sales workflows
Build AI‑enhanced sales solutions using Dynamics 365 and Copilot
Manage leads, opportunities, forecasting, and seller productivity using AI
Microsoft Dynamics 365 at Lumify Work
Lumify Work has been delivering effective training across all Microsoft products for over 30 years. We are proud to be both Australia's and New Zealand’s first Microsoft Gold Learning Solutions Partner and the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers (MCTs) in ANZ. All Lumify Work Microsoft Dynamics 365 courses follow Microsoft Official Curriculum (MOC) and are led by MCTs.
Who is the course for?
This course is designed for professionals who want to learn how to build AI‑enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agents. It is ideal for students who want to understand how modern sales teams use AI to manage leads, opportunities, forecasting, and seller productivity.
Course subjects
This information will be released soon.
Prerequisites
This course is suited to learners who have a general understanding of sales processes or Dynamics 365 and want to build skills in translating business requirements into practical, AI‑powered sales workflows, aligned with governance and responsible AI practices.
Terms & Conditions
The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
