In this course students learn how to effectively configure a Dynamics 365 Field Service implementation to maximise the tools and features available to efficiently manage a mobile work force.
After completing this course, students will be able to:
Configure field service applications
Manage work orders and customer assets
Schedule and dispatch work orders
Manage the Field Service mobile app
Manage inventory and purchasing by using the built-in inventory management system
Implement Microsoft Power Platform
Lumify Work has been delivering effective training across all Microsoft products for over 30 years. We are proud to be both Australia's and New Zealand’s first Microsoft Gold Learning Solutions Partner and the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers (MCTs) in ANZ. All Lumify Work Microsoft Dynamics 365 courses follow Microsoft Official Curriculum (MOC) and are led by MCTs.
This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.
Basic understanding of Dynamics 365 features, functionality, and navigation.
The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
