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Change Management Foundation

  • Length 3 days
  • Version 2015
  • Inclusions Exam voucher
Course overview
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Why study this course

VERSION UPDATE: Change Management (2015) has now been updated to the NEW Change Management version 3 which is based on the recent update of CMBoK (v2). Lumify Work will be offering instructor-led courses in version 3 from July.
The 2015 version of the course and associated exams will remain available until 20th September 2024 at which time they will be retired. Exams must be sat by this date. NO EXTENSION can be provided.

» This Foundation course usually runs consecutively with Change Management Practitioner as a five-day Combined course at a reduced price.

Change comes about in various forms within organisations due to many factors including projects, team restructuring, business analysis identifying different ways of working, company mergers, and outsourcing. No matter how big or small, they all need to be facilitated with Change Management to ensure a successful result.

The purpose of the APMG Change Management Foundation qualification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informed member of a team working on an organisational change initiative. The Foundation qualification is also a pre-requisite for the Practitioner qualification.

The APMG Change Management 2015 (Foundation and Practitioner) qualification is designed to provide a robust foundation of knowledge for anyone involved in organisational change initiatives. Upon completion of this combined qualification students will have the knowledge and understanding necessary to contribute constructively to teams specifying, developing, implementing and sustaining change initiatives.

The qualification is based upon the Change Management Institute’s (CMI) Change Management Body of Knowledge (CMBoK) “The Effective Change Manager”. The book provided as part of courseware is “The Effective Change Manager’s Handbook”.

Examination
This course pricing includes a voucher for the Change Management Foundation Exam which can be taken via remote proctor. Practice exam papers are provided in the course, and reviewed to assist in preparation. The exam is:

  • 40 minutes

  • 50 multiple-choice questions

  • Closed book – no other materials are allowed

  • Requires 50% (25 marks) pass to attain certification

It is highly recommended that you spend some time each evening of this course reviewing and consolidating what you’ve learned, to be well prepared for the exam.

Aligns to certification



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What you’ll learn

  • Explain how individuals are impacted by change, different ways they may respond to change situations and how learning processes help them adapt

  • Contribute to development of strategies to help individuals through change, increasing motivation for change and overcoming resistance in order to achieve desired outcomes

  • Offer insights on how organisations work, how the process of organisational change occurs and the typical roles that collaborate to deliver successful change

  • Identify key characteristics of an organisations culture, and recognise different types of change process (eg planned and emergent change)

  • Describe significant elements of the stakeholder engagement process in a change initiative, and relate this to appropriate communications strategies

  • Discuss with colleagues the different areas of impact of a change initiative, and how momentum for that change might be built and sustained

  • Outline important aspects of how to build an effective change team, and to contribute to discussions about how to improve the effectiveness of a team


APMG International Logo

APMG International at Lumify Work

APMG International is an award-winning Examination Institute. APMG accredits professional training and consulting organisations and manages certification schemes for knowledge-based workers.

Lumify Work is an Accredited Training Organisation for APMG courses and certifications.


Who is the course for?

This qualification is aimed at individuals who are involved in change initiatives, requiring a working knowledge of the key principles of change management. It will significantly help those who need to know the terminology used and some of the theory behind the practice. It is also the introduction to the higher level Practitioner qualification and therefore includes all those who are the target audience for that qualification.

  • Management

  • Change Managers / Specialists / Practitioners

  • Programme / Project Managers

  • Supervisors and Team Leaders

  • Consultants

  • Facilitators

  • Business Analysts

  • Human Resources staff

  • Professional Development personnel


Course subjects

Learning and the Individual

  • Learning process and styles

  • Learning dip

Change and the Individual

  • Models of individual change

  • Motivation

  • Individual differences

Change and the Organisation

  • Metaphors of organisations

  • Organisation culture and change

  • Models of change

  • Key roles in organisational change

  • Drivers of change

  • Developing vision

Stakeholder Strategy

  • Principles

  • Identifying and segmenting stakeholders

  • Personas and empathy maps

  • Stakeholder mapping

  • Influencing strategies

Communication and Engagement

  • Communications biases

  • Feedback and communications approaches

  • Communicating change – factors, barriers and approaches

  • Communications channels (Push-Pull & Lean-Rich)

  • Planning communications

Change Impact

  • Identifying and assessing change impact

  • Stakeholder impact assessment

  • Change severity assessment

Change Readiness

  • Motivation to change and supporting individuals

  • Change agent networks

  • Building organisational change readiness

  • Building the change team

  • Change management plan

  • Preparing for resistance


Prerequisites

None


Industry Association Recognition

Project Management Institute (PMI®)

  • Contact hours: 21 hours

  • Professional Development Units (PDUs): 21 PDUs

Australian Institute of Project Management (AIPM®)

  • Continual Professional Development (CPD) points: 10 points

International Institute of Business Analysis (IIBA­®)

  • Credit hours: 21 hours

  • Continuing Development Units (CDUs): 21 CDUs


APMG Exams

Lumify Work cannot sell APMG courses (AgileBA®, AgilePM®, AgilePgM®, Better Business Cases™, Change Management, Facilitation, and Project Planning & Control™) without the corresponding official exam as per requirement from APMG International.


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


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