What you’ll learn
After completing this course, students will be able to:
Design and govern AI sales solutions using Dynamics 365 Copilot
Translate business needs into governed, responsible AI‑driven sales workflows
Build AI‑enhanced sales solutions using Dynamics 365 and Copilot
Manage leads, opportunities, forecasting, and seller productivity using AI
Small and Medium Business at Lumify Work
As the leading provider of information and communications technology training in Australasia, we designed and put together training programs to help small businesses keep pace with the technological changes that drive business transformation.
Who is the course for?
This course is designed for professionals who want to learn how to build AI‑enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agents. It is ideal for students who want to understand how modern sales teams use AI to manage leads, opportunities, forecasting, and seller productivity.
Course subjects
This information will be released soon.
Prerequisites
This course is suited to learners who have a general understanding of sales processes or Dynamics 365 and want to build skills in translating business requirements into practical, AI‑powered sales workflows, aligned with governance and responsible AI practices.
Terms & Conditions
The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
