ITSM & DevOps Category Banner Image

ServiceNow Discovery Fundamentals (DF)

  • Length 3 days
Course overview
View dates &
book now
Register interest

Why study this course

ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB.

Request Course Information


What you’ll learn

Upon completion of this course, students will be able to:

  • Summarise the big picture of the ServiceNow Discovery solution

  • Install and configure multiple MID Servers

  • Explain Credential-less and Credential-based Discovery

  • Construct Discovery to find Linux and Windows Servers, Network Devices, and Applications

  • Explain Duplicate CIs with CI Identifiers

  • Create New CI Classes

  • Asset Discovery and Agent Client Collector for Visibility

  • Extend Horizontal Discovery with custom Infrastructure and Application Patterns

  • Show common troubleshooting techniques


ServiceNow Logo

ServiceNow at Lumify Work

ServiceNow's cloud-based platform and solutions help digitise and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. The world works with ServiceNow™.
Lumify Work is an Authorised Partner for ServiceNow.


Who is the course for?

This course is designed for ServiceNow administrators and consultants who need to implement and administer ServiceNow Discovery.


Course subjects

  • Discovery Fundamentals Overview

  • MID Servers

  • Running Discovery

  • Credentials and Behaviours

  • Phases, Probes, and Classifications

  • Application Mapping

  • Asset Discovery and Agent Client Collector for Visibility

  • Horizontal Discovery Patterns

  • Application Discovery Patterns

  • Configuration Management

  • Troubleshooting Discovery Phases


Prerequisites

Attendees must have completed the ServiceNow Platform Implementation (SNPI) course.


THIRD PARTY REGISTRATION

Lumify Work offers certification and training through our partnership with ServiceNow. This arrangement requires Lumify Work to provide your details to ServiceNow for course and/or exam registration purposes.


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


Request Course Information

Awaiting course schedule

If you would like to receive a notification when this course becomes available, enter your details below.

Personalise your schedule with Lumify USchedule

Interested in a course that we have not yet scheduled? Get in touch, and ask for your preferred date and time. We can work together to make it happen.