Business Applications Category Banner Image

Microsoft MB-210T01 - Microsoft Dynamics 365 Sales

  • Length 2 days
Course overview
View dates &
book now

Why study this course

Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organisations can track data against sales goals, automate best practices, learn from data, and more.

Join the team of globally recognised experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customisation options you will learn how to enable sales staff to be their most productive selves.

Request Course Information

What you’ll learn

After completing this course, students will be able to:

  • Configure Dynamics 365 Sales

  • Manage core sales features

  • Configure additional tools and services

Microsoft Partner Cloud Logo

Microsoft Dynamics 365 at Lumify Work

Lumify Work is your best choice for training and certification in any of Microsoft’s leading technologies and services. We’ve been delivering effective training across all Microsoft products for over 30 years, and are proud to be Australia's and New Zealand’s first and largest Microsoft Gold Learning Solutions Partner. All Lumify Work Microsoft Dynamics 365 courses follow Microsoft Official Curriculum (MOC) and are led by Microsoft Certified Trainers. Join more than 5,000 students who attend our quality Microsoft courses every year.

Who is the course for?

A Dynamics 365 Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

Course subjects

  • Set up and configure Dynamics 365 Sales

  • Manage leads with Dynamics 365 Sales

  • Manage opportunities with Dynamics 365 Sales

  • Work with Dynamics 365 Sales insights

  • Manage and organise your product catalog with Dynamics 365 Sales

  • Process sales orders with Dynamics 365 Sales

  • Manage relationships with relationship selling in Dynamics 365 Sales

  • Analyse Dynamics 365 sales data

  • Define and track individual goals in Dynamics 365 Sales and Customer Service

  • Use goal metrics in Dynamics 365 Sales and Customer Service


  • Students should be familiar with Dynamics 365 model-driven applications and the Power Platform.

  • Students should also be familiar with the sales process and sales organisations.

  • No certifications are required as a pre-requisite for this course, but PL-200T00 (Power Platform Functional Consultant) is recommended as a supplement to this course.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

Personalise your schedule with Lumify USchedule

Interested in a course that we have not yet scheduled? Get in touch, and ask for your preferred date and time. We can work together to make it happen.