This one-day course will teach students how to create custom agents in Copilot Studio and provide the opportunity to practice their skills with a guided project.
After completing this course, students will be able to:
Build an agent by using Microsoft Copilot Studio
Use topics to create and manage conversation paths in an agent
Work with topic triggers and conversation nodes
Add branching to a topic
Use system topics and create topics from content
Set up fall-back topics to handle unrecognised user input
Understand entities and custom entities
Initiate Power Automate flows directly from topics in your agent
Configure agent to pass conversations to applications such as Omnichannel for Customer Service
Extract content from support pages and configure it into agent topics that you can use in conversations
Discover how the agent can call Microsoft Power Automate actions to retrieve data from Dataverse for Teams
Publish the agent to your team or the whole company
As part of Lumify Group, Lumify Work has skilled more people in Microsoft technologies than any other organisation in Australia and New Zealand. We have a campus in the Philippines, too. We offer the broadest range of instructor-led training courses, from end user to architect level. We are proud to be the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers in ANZ.
Participants use Microsoft Copilot Studio to solve business problems with agents. They are familiar with the capabilities and limitations of Copilot Studio and are self-directed and solution focused but may not have formal IT training. They are comfortable using technology to solve business problems with a personal growth mindset.
Participants should be familiar with Microsoft Copilot Studio, Microsoft Teams, and Microsoft Power Platform.
The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
