As an organisation that values best practice, we believe it’s important to get those foundations right. To do that, we felt it was critical that our service management people were all equipped with a holistic understanding of ITIL, including the four ITIL pillars and the five stages of the service lifecycle.
So, we asked Lumify Work to deliver private ITIL foundation workshops over 2022 and 2023 to train and certify around 120 team members.
“We saw it as an opportunity to align everyone – to make sure they walked away from the training workshops with exactly the same perspective and level of understanding of ITIL. This would ensure our people uniformly adhere to best practice service guidelines across the board, regardless of which organisation they work for now - or in the future.Sam StulenTribe Enabler - Technology Services and Customer at Spark New Zealand
The leading provider of information and communications technology training in Australasia.
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