Artificial Intelligence and Machine Learning Courses

Copilot Agent in a Day (IAD)

Length 1 day

Course overview

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Why study this course

In this one-day, instructor-led course you'll complete hands on activities for building and customising agents in Microsoft 365 Copilot Chat and Microsoft Copilot Studio. You'll build a declarative agent in Microsoft 365 Copilot Chat then move to Microsoft Copilot Studio to build and customise a custom engine agent. In Microsoft Copilot Studio, you'll build a Contoso support agent that utilises agent knowledge, tools, agent flows, generative orchestration, and autonomous functionalities.

Note that students do not need access to a Microsoft 365 subscription (BYOS) with Copilot licence for this course.

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What you’ll learn

After completing this course, students will be able to:

Build agents in Microsoft 365 Copilot Chat, starting with a template agent, and ending with a custom agent built for customer service scenarios
Build an agent in Copilot Studio using natural language input and configure advanced behavior settings
Navigate Copilot Studio's interface, including key sections in the Overview page like, Topics, Knowledge, and Tools
Control the agent's pretrained data by modifying its knowledge source
Add internal and external data as agent knowledge sources
Understand the difference between the tools available in Copilot Studio
Add prebuilt tools using connectors to perform real-time tasks
Build and test a custom agent flow that initiates an order cancellation
Control how tools are utilised
Link multiple elements like topics and actions into seamless conversational experiences
Understand the purpose and structure of autonomous triggers
Create a trigger that activates when a new email is received in a monitored Outlook inbox
Test and validate your trigger with real-world data

Microsoft at Lumify Work

As part of Lumify Group, Lumify Work has skilled more people in Microsoft technologies than any other organisation in Australia and New Zealand. We have a campus in the Philippines, too. We offer the broadest range of instructor-led training courses, from end user to architect level. We are proud to be the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers in ANZ.

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Who is the course for?

Anyone interested in learning more and getting hands on experience with building agents.

Course subjects

Build agents in Copilot Chat
Build a conversational agent in Copilot Studio
Use tools in Copilot Studio
Make your agent autonomous in Copilot Studio

Prerequisites

Microsoft AI-900T00 - Microsoft Azure AI Fundamentals (recommended)

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Microsoft - Training Solutions Partner - Microsoft Certified Trainers - MCT Superstars Award FY24

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.