Microsoft MS-4014 - Introduction to Building AI Agents

What you’ll learn

After completing this course, students will be able to:

• Explain the business value of AI agents

• Identify common use cases for AI agents

• Define the core components of AI agents

• Identify core use cases for the out-of-the-box capabilities of Microsoft 365 Copilot, Copilot Chat, and first-party agents

• Describe options for customising and extending Microsoft 365 Copilot

• Identify scenarios where building fully custom AI agents or generative AI applications is appropriate

• Identify the key Microsoft development tools available for designing, building, extending, and deploying AI agents

• Evaluate which Microsoft AI agent path best fits a given scenario

• Identify the different extensibility options available for Microsoft 365 Copilot

• Compare the strengths and limitations of Copilot connectors, declarative agents, and custom agents

• Understand the technical and organisational requirements for extending Microsoft 365 Copilot

• Compare the capabilities, strengths, and trade-offs of the available custom agent solutions.

• Evaluate which development approach aligns best with specific business, technical, and user experience requirements.

Microsoft at Lumify Work

As part of Lumify Group, Lumify Work has skilled more people in Microsoft technologies than any other organisation in Australia and New Zealand. We have a campus in the Philippines, too. We offer the broadest range of instructor-led training courses, from end user to architect level.  We are proud to be the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers in ANZ. 

View all Microsoft at Lumify Work courses

Who is the course for?

Introduction to building AI agents is designed for builders and developers who want to build AI agents on Microsoft's agent platform. It's ideal for learners who are new to agent development or evaluating Microsoft's options, and who want to understand how to choose the right tools, ground and connect agents to their data and systems, and plan an agent solution end to end. Learners come from both low-code and pro-code backgrounds; no prior agent development experience is required.

Prerequisites

• Familiarity with Microsoft 365 Copilot

• Basic knowledge of generative AI concepts

• Familiarity with core Microsoft Cloud platforms (Microsoft 365, Power Platform, and Azure)

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.