ServiceNow - Adopting a Platform Owner Mindset (APOM)

Length 2 days
Price $3176.80 inc GST

Course overview

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Why study this course

The Now Platform® is the foundation for the advanced digital workflows and great experiences that can transform your business. To fully capitalise on the platform’s possibilities, your organisation needs a champion who understands both its technical and business capabilities and how they intersect.

In this two-day course, attendees will learn the power skills and gain the situational experiences it takes to walk in the shoes of a great platform owner.

Please note: This course does not include an exam voucher.

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What you’ll learn

Upon completion of this course, students will be able to:

Understand the key differences between being an administrator and a platform owner
Develop and practice power skills needed to create and communicate value to key stakeholders
Learn best practices for strategic positioning of the platform, such as governance and organisational change management
Employ tools and techniques to gain deeper insights about the requests and demands stakeholders make of the platform

ServiceNow at Lumify Work

ServiceNow's cloud-based platform and solutions help digitise and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. The world works with ServiceNow™.
Lumify Work is an Authorized Training Partner for ServiceNow.

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Who is the course for?

Anyone wanting to learn the power skills and gain the situational experiences to become a great platform owner.

Course subjects

Differences between an administrator and a platform owner
Create and communicate value to key stakeholders
Governance
Organisational change management
Stakeholder requests and demands

Prerequisites

There are no prerequisites for this course.

THIRD PARTY REGISTRATION

Lumify Work offers certification and training through our partnership with ServiceNow. This arrangement requires Lumify Work to provide your details to ServiceNow for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.