If your business is currently using or considering using Salesforce as its CRM, this course is for you.
Salesforce Administrators solve business problems by customising the Salesforce Platform. They build, configure, and automate technology solutions to deliver business value. They work with stakeholders to define system requirements and customise the platform. Most importantly, they enable users to get the most out of Salesforce technology.
Salesforce Administrators best understand how to make the platform work for their company’s goals. Some organisations may employ just one admin; some employ many people in this role.
Core responsibilities include supporting users, managing data, maintaining security standards, and delivering actionable analytics.
A Salesforce Administrator’s colleagues can rely on them to:
Maintain the platform
Make it as easy as possible for users of any technical level to use Salesforce
Stay updated on the platform’s new tools, capabilities, and updates
Think of Certified Salesforce Administrator as your trusted advisors on all things Salesforce. They are a vital bridge between business and technology projects.
In this interactive online course, students are guided by experts in the field who mentor them through the entire process, and students have the added advantage of taking the course content at their own pace.