Project and Programme Management Courses

Change Management Foundation - Self-paced

  • Length 365 days access
  • Inclusions Exam voucher
Course overview
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Why study this course

Have you seen the combo bundle for this course? Take advantage of the discount on our Change Management Foundation and Practitioner Combo.

Change comes about in various forms within organisations due to many factors including projects, team restructuring, business analysis identifying different ways of working, company mergers, and outsourcing. No matter how big or small, they all need to be facilitated with Change Management to ensure a successful result.

The purpose of the Change Management Foundation qualification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informed member of a team working on an organisational change initiative. The Foundation qualification is also a pre-requisite for the Practitioner qualification.

The Change Management 2015 (Foundation and Practitioner) qualification is designed to provide a robust foundation of knowledge for anyone involved in organisational change initiatives. Upon completion of this combined qualification students will have the knowledge and understanding necessary to contribute constructively to teams specifying, developing, implementing and sustaining change initiatives.

The qualification is based upon the Change Management Institute’s (CMI) Change Management Body of Knowledge (CMBoK) “The Effective Change Manager”. The book provided as part of courseware is “The Effective Change Manager’s Handbook”.

This course pricing includes a voucher for the Change Management Foundation Exam which can be taken via remote proctor. Practice exam papers are provided in the course, and reviewed to assist in preparation. The exam is:

  • 40 minutes

  • 50 multiple-choice questions

  • Closed book – no other materials are allowed

  • Requires 50% (25 marks) pass to attain certification

It is highly recommended that you spend some additional time reviewing and consolidating what you’ve learned, to be well prepared for the exam.

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What you’ll learn

  • Explain how individuals are impacted by change, different ways they may respond to change situations and how learning processes help them adapt

  • Contribute to development of strategies to help individuals through change, increasing motivation for change and overcoming resistance in order to achieve desired outcomes

  • Offer insights on how organisations work, how the process of organisational change occurs and the typical roles that collaborate to deliver successful change

  • Identify key characteristics of an organisations culture, and recognise different types of change process (eg planned and emergent change)

  • Describe significant elements of the stakeholder engagement process in a change initiative, and relate this to appropriate communications strategies

  • Discuss with colleagues the different areas of impact of a change initiative, and how momentum for that change might be built and sustained

  • Outline important aspects of how to build an effective change team, and to contribute to discussions about how to improve the effectiveness of a team

APMG International at Lumify Work

APMG International is an award-winning Examination Institute. APMG accredits professional training and consulting organisations and manages certification schemes for knowledge-based workers. APMG has a global reach, with regional offices located around the world.

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Who is the course for?

This qualification is aimed at individuals who are involved in change initiatives, requiring a working knowledge of the key principles of change management. It will significantly help those who need to know the terminology used and some of the theory behind the practice. It is also the introduction to the higher level Practitioner qualification and therefore includes all those who are the target audience for that qualification.

  • Management

  • Change Managers / Specialists / Practitioners

  • Programme / Project Managers

  • Supervisors and Team Leaders

  • Consultants

  • Facilitators

  • Business Analysts

  • Human Resources staff

  • Professional Development personnel

Course subjects

Learning and the Individual

  • Learning process and styles

  • Learning dip

Change and the Individual

  • Models of individual change

  • Motivation

  • Individual differences

Change and the Organisation

  • Metaphors of organisations

  • Organisation culture and change

  • Models of change

  • Key roles in organisational change

  • Drivers of change

  • Developing vision

Stakeholder Strategy

  • Principles

  • Identifying and segmenting stakeholders

  • Personas and empathy maps

  • Stakeholder mapping

  • Influencing strategies

Communication and Engagement

  • Communications biases

  • Feedback and communications approaches

  • Communicating change – factors, barriers and approaches

  • Communications channels (Push-Pull & Lean-Rich)

  • Planning communications

Change Impact

  • Identifying and assessing change impact

  • Stakeholder impact assessment

  • Change severity assessment

Change Readiness

  • Motivation to change and supporting individuals

  • Change agent networks

  • Building organisational change readiness

  • Building the change team

  • Change management plan

  • Preparing for resistance



Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.


Change Management Foundation and Practitioner Combo - Self-paced
Save when you purchase the Change Management Self-paced Combo bundle for only $1925 inc GST. Booked separately, these courses would cost you almost $2400 inc GST.