Microsoft 365 Copilot and Agent Administration Fundamentals (AB-900) - Self-paced

What you’ll learn

After completing this course, students will be able to:

• Apply Zero Trust principles — verify explicitly, least privilege and assume breach — to Microsoft 365 and Copilot

• Configure Conditional Access policies to enforce MFA and control access to Microsoft 365 resources

• Activate just-in-time privileged access using Microsoft Entra Privileged Identity Management (PIM)

• Interpret an organisation's Identity Secure Score and identify improvement actions

• Identify identity-related risks that AI adoption introduces or amplifies

• Identify core Microsoft 365 workloads — Exchange Online, SharePoint Online, Teams and OneDrive — and their admin centres

• Navigate the Microsoft 365 admin centre to manage users, groups and licences

• Distinguish Microsoft 365 Groups, distribution lists and security groups, and how each shapes Copilot's access to content

• Explain how Microsoft Graph connects Microsoft 365 data to power Copilot

• Describe how the Semantic Index enables fast, permission-aware Copilot retrieval

• Create and publish sensitivity labels, including encryption, usage rights and content markings

• Configure Data Loss Prevention (DLP) policies for Copilot prompts and responses

• Explain how Copilot applies the most restrictive sensitivity label from source content

• Audit SharePoint and OneDrive permissions to identify and fix oversharing risks

• Configure SharePoint sharing policies, guest access expiration and default link permissions

• Run Site Access Reviews and Data Access Governance reports to find high-risk sites

• Apply Restricted Access Control and Restricted Content Discovery ahead of a Copilot rollout

• Navigate the Data Security Posture Management (DSPM) for AI dashboard to assess AI risk

• Deploy one-click DSPM remediation policies and move from simulation to enforcement

• Investigate AI usage activity using Purview Activity Explorer

• Compare Microsoft 365 Copilot licensing options, including per-user and pay-as-you-go models

• Verify licence and mailbox prerequisites before assigning Copilot to users

• Configure tenant-level Copilot settings, including public web content access

• Track and govern AI agents using the Microsoft Agent 365 registry

• Apply lifecycle policies to manage ownerless or inactive agents

• Distinguish Copilot Studio, Agent Builder and Copilot APIs for building and extending agents

• Apply Copilot Tuning to customise an agent's context, tools and behaviour without retraining the base model

• Approach the AB-900 exam with an effective pacing and question strategy for every format

Microsoft at Lumify Work

As part of Lumify Group, Lumify Work has skilled more people in Microsoft technologies than any other organisation in Australia and New Zealand. We have a campus in the Philippines, too. We offer the broadest range of instructor-led training courses, from end user to architect level.  We are proud to be the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers in ANZ. 

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Who is the course for?

This course is designed for beginning-level technical IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot. Learners are introduced to the essential components, concepts, and capabilities they need to utilise and manage Microsoft 365, Copilot, and agents.

Prerequisites

• Students should have basic functional experience with Microsoft 365 services

• Students must have a good understanding of general IT practices

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.