CTX-314 Citrix Enterprise Deployment, Monitoring and Troubleshooting Combo

Length 5 days
Price $6072 inc GST

Course overview

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Why study this course

» This Combo course is also available as two separate courses: CTX-306 Citrix Platform Enterprise Deployment and CTX-308: Citrix Platform Monitoring & Troubleshooting.

Designed for experienced IT professionals, this course expands the foundational administrative skills by introducing scalability, redundancy, and advanced configurations. You will learn to build and combine App Layers to optimise management of your app and desktop images. You will learn how to implement Workspace Environment Management to improve logon times, centralise user settings management, and optimise the performance of machines. Additionally, in this course you will learn how to use tools for monitoring and troubleshooting a CVAD environment. You'll learn advanced use-cases for Citrix Direct and learn about uberAgent and ow to install, manage and configure Splunk, ESA and UXM dashboards and the uberAgent plug-in. You'll also understand core-architecture and traffic flows as they relate to common breakpoints and the tools to identify issues.

Product Versions Covered: Citrix Virtual Apps and Desktops 2507 LTSR, App Layering 2507, and WEM 2511

Please note: Citrix exam vouchers are not included in the course fees but can be purchased and booked via webassessor.

Aligns to certification

Citrix Certified Professional - Virtualization (CCP-V)

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What you’ll learn

How to implement advanced administration concepts such as backups, disaster recovery, scalability, and redundancy for a Citrix Virtual Apps and Desktop Site.
Create, administer, and manage App Layering OS, platform, application, elastic, and user layers.
Integrate Citrix App Layering into a Citrix Virtual Apps and Desktop deployment.
Install and initialise WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS.
Configure WEM features to improve the end user environment and virtual resource consumption.
Migrate an on-premises WEM deployment to WEM service.
Identify tools available for monitoring and troubleshooting Citrix Virtual Apps and Desktop.
Examine advanced use cases for Citrix Director, including infrastructure monitoring, application probing, session recording, and integration with NetScaler Console/HDX Insight.
Install, Configure, and Manage Citrix uberAgent.
Understand advanced architectures and communication flows to aid with troubleshooting a Citrix Virtual Apps and Desktop Site.

Citrix at Lumify Work

Citrix provides server, application and desktop virtualisation, networking, software-as-a-service, and cloud computing technologies. Lumify Work is the most experienced provider of Citrix training in Australasia with 20 years as an Authorized Training Provider (ATP) / Authorized Learning Center.

View all Citrix at Lumify Work courses

Who is the course for?

Designed for experienced IT professionals such as administrators and engineers.

Course subjects

Module 1: Intro to CVAD Advanced Configuration, Redundancy, and Scalability

Citrix Virtual Apps and Desktops Redundancy and Scalability
StoreFront and NetScaler Gateway
Site Infrastructure Redundancy and Scalability
Machines Running the Virtual Delivery Agent

Module 2: Manage CVAD Multiple Locations

Zones
VDA Registration in a Multi-Zone Environment
Zone Preference
Optimal Gateway Routing and Zones
StoreFront Resource Aggregation
Managing StoreFront Store Subscriptions in a Multi-Location Environment

Module 3: Backups and Disaster Recovery

Backups
Disaster Recovery Considerations
Disaster Recovery Process

Module 4: Intro to WEM Architecture Components

WEM Features and Benefits
WEM On-Premises Components and Deployments
WEM Service Components and Deployments
WEM Component Communication Workflows
WEM Service Component Communication Workflows

Module 5: WEM Deployment and Initial Installation

On-premises WEM: Leading Practice Installation Prerequisites and Steps
Creating the WEM Database
Running the WEM Infrastructure Service Configuration Utility
WEM On-Premises vs WEM Service
WEM Service: Leading Practice Installation Prerequisites and Steps
ADMX Template Configuration
WEM Agent Installation
WEM Consoles
WEM Initial Setup

Module 6: WEM System and Log On Optimisation

WEM System Optimisation Overview
WEM CPU Management
WEM Memory Management
Additional System Optimisation Features
WEM Log On Optimisation Overview
WEM Assigned Actions
WEM Environmental Settings
Citrix Profile Management in WEM

Module 7: WEM Security and Lockdown Features

WEM Security Management Features
Privilege Elevation and Process Hierarchy Control
WEM Transformer

Module 8: The WEM Agent

WEM Settings Processing and WEM Agent Caches
WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS

Module 9: WEM Monitoring, Reporting, and Troubleshooting

WEM Monitoring and Reporting
WEM On-Premises Troubleshooting
WEM Service Troubleshooting
WEM Agent Troubleshooting

Module 10: Upgrading WEM and Migration to WEM Service

Upgrading Workspace Environment Management
WEM On-Premises Migration to WEM Service

Module 11: Intro to App Layering and Architecture Overview

Citrix App Layering Introduction
Citrix App Layering Architecture

Module 12: OS, Platform, and App Layers

The OS Layer
The Platform Layer
The App Layers

Module 13: Elastic App and User Layers

Elastic App Layers
User Layers

Module 14: Layer Priority and Maintaining an App Layering Environment

Layer Priority
Updating Layers
Maintaining and Updating the App Layering Environment
Common Citrix App Layering Considerations and Additional Resources

Module 15: Citrix Tools for Monitoring, Troubleshooting, and Automation

Introduction to Support a Citrix Virtual Apps and Desktops Site
Tools for Monitoring and Troubleshooting
Tools for Automation

Module 16: Monitoring CVAD with Citrix Director

Citrix Director Introduction
Monitor and Interact with Users Sessions
Infrastructure Monitor
Application and Desktop Probing
Cost Optimisation
Citrix Director and NetScaler Gateway

Module 17: Activity Monitoring with Session Recording

Session Watermark
Session Recording

Module 18: Citrix Director and NetScaler Console Integration

Introduction to NetScaler Console
Insight Monitoring
Integrate Citrix Director with NetScaler Console

Module 19: Install, Configure, and Manage Citrix uberAgent

Introduction to Citrix uberAgent
Splunk
Architecture Overview
Architecture Deep Dive
Installing and Configuring uberAgent
uberAgent - Endpoint Configuration
Dashboards
Alert and Reporting
Logging and Troubleshooting

Module 20: Introduction to Troubleshooting

Introduction to PowerShell
Architecture and Communication

Module 21: Troubleshoot Access Issues

Troubleshooting StoreFront
Troubleshooting NetScaler Gateway
Troubleshooting Access and Authentication
Troubleshooting App/Desktop Launch

Module 22: Troubleshoot Delivery Controller Issues

Validating FlexCast Management Architecture (FMA) Services

Module 23: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

Troubleshooting VDA Registration

Module 24: Troubleshoot HDX Connections

Troubleshooting HDX Connections
Installing Scout EMS, ELIAS, and Scout Board

Prerequisites

This course requires strong foundational knowledge of:

Windows Server and Desktop operating systems
Active Directory, Policies, Profiles, Networking and Hypervisors

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.