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Facilitation Skills (PDFS)

  • Length 1 day
  • Price  $770 inc GST
Course overview
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Why study this course

Facilitation is often referred to as the new cornerstone of management philosophy.

With its focus on fairness and creating easy decision making, good facilitation can help any organisation have improved staff communications and interactions, and ultimately make better decisions.

Effective facilitation skills are required for anyone tasked with managing groups of people in the workplace. Every organisation has a need for good facilitators in almost every department. The difference between being a good facilitator and a great facilitator requires both training and experience.

This course is delivered in partnership with PD Training.

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What you’ll learn

After completing this course participants will be able to:

  • Understand the role and purpose of facilitating

  • Understand the qualities of effective facilitation

  • Recognise group behaviours and know how to respond

  • Understand the five Ps when preparing to facilitate: purpose, products, participants, probable issues, and process

  • Understand the dos and don'ts of effective facilitation

  • Understand a decision-making process and how to apply De Bono’s Six Thinking Hats

  • Understand convergent and divergent thinking and when to encourage each

  • Understand how to exercise control when facilitating and how to deal with challenges

  • Understand how to facilitate virtually and the challenges that this brings

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PD Training at Lumify Work

PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals.
Lumify Work partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.

Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Course subjects

Lesson 1: The Peaceful Warrior

  • The Role and Purpose of Facilitating

  • The Limits of Facilitation

  • Qualities of Effective Facilitation

  • REACH Review: Facilitation Preferences

Lesson 2: Just Add People and Stir

  • The Ideal World

  • The Real World

Lesson 3: Trusting in the Process

  • Preparation

  • Starting Off

  • The Middle Bit

  • The End Bit

  • I Never Agreed to That! (keeping records)

Lesson 4: Making Decisions

  • Tell Me Again, Why are We Here?

  • Divergent and Convergent Thinking

  • Building Consensus and Inclusive Solutions

Lesson 5: Maximising Interaction

  • Exercising Control

  • Encouraging Participation

  • Dealing with Challenges

Lesson 6: Virtual Facilitation

  • Preparation

  • Technology

  • Maintaining Engagement

Lesson 7: Reflections

  • Create an Action Plan

  • Accountability = Action

  • References




Lumify Work offers training through our partnership with PD Training. This arrangement requires Lumify Work to provide your details to PD Training for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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