Have you completed ITIL 4 Foundation at Lumify Work in the last 12 months but feel you need additional preparation and review before sitting the exam? This one-day exam preparation course is for you!
ITIL is the most widely adopted approach for IT Service Management in the world. ITIL 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps.
Our ITIL training with our knowledgable instructors is designed to help participants with further preparation and review before sitting the exam. Our course includes an Official Mock Exam to help you with further practice after the course. This is your best opportunity to consult with our instructors, ask those tricky questions, and solidify your knowledge.
Please note: an exam voucher is not supplied with this course. Participants must already have a valid exam voucher, with sufficient time remaining to prepare and sit the exam.
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What you’ll learn
After completing this ITIL training course, students will:
Have refreshed and consolidated knowledge of ITIL service management
Be better prepared to sit the ITIL 4 Foundation Certificate exam
ITIL at Lumify Work
Lumify Work is an Accredited Training Organization with Gold status for PeopleCert courses and certifications including ITIL. We are also a member of the IT Service Management Forum (itSMF) and most of our ITIL instructors have an Expert Level of ITIL Certification in addition to practical real-world implementation and consulting experience in ITIL.
Stay ahead of the technology curve
Don’t let your tech outpace the skills of your people
Train Anywhere
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
We have a 30-year history of driving innovative, award-winning learning solutions.
More Courses, More Often
When you train with Lumify Work you get more courses, more often, in more locations, and from more vendors.
Quality Instructors and Content
Expert instructors with real world experience and the latest vendor-approved in-depth course content.
Partner-Preferred Supplier
Chosen and awarded by the world's leading vendors as preferred training partner.
Ahead of the Technology Curve
No matter your chosen technologies or platforms, we can help you stay one step ahead.
Train Anywhere
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
We have a 30-year history of driving innovative, award-winning learning solutions.
More Courses, More Often
When you train with Lumify Work you get more courses, more often, in more locations, and from more vendors.
Quality Instructors and Content
Expert instructors with real world experience and the latest vendor-approved in-depth course content.
Partner-Preferred Supplier
Chosen and awarded by the world's leading vendors as preferred training partner.
Ahead of the Technology Curve
No matter your chosen technologies or platforms, we can help you stay one step ahead.
Train Anywhere
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
We have a 30-year history of driving innovative, award-winning learning solutions.
More Courses, More Often
When you train with Lumify Work you get more courses, more often, in more locations, and from more vendors.
Who is the course for?
This course is for any IT Professional who has completed ITIL 4 Foundation at Lumify Work in the past 12 months, and is wanting additional time to prepare, review, and refresh with our knowledgeable instructors before sitting the exam.
We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 U LEARN (1800 853 276)
Course subjects
Refresh core concepts of ITIL 4
Service Management
Guiding Principles
Service Value System
Continual Improvement
ITIL Practices
The ITIL Certification path
Sample Exam Paper Review
Q&A
Prerequisites
Participants must have completed an ITIL 4 Foundation course with Lumify Work in the past 12 months.
Please note: an exam voucher is not supplied with this course. Participants must already have a valid exam voucher, with sufficient time remaining to prepare and sit the exam.
Industry Association Recognition
Project Management Institute (PMI®)
Contact hours: 7 hours
Professional Development Units (PDUs): 7 PDUs
Australian Institute of Project Management (AIPM®)
Continual Professional Development (CPD) points: 5 points
All PeopleCert exams are now conducted via online proctoring. Candidates can schedule their exam for any time within the voucher validity period of 12 months, to be taken anywhere, on any Windows or Mac computer. Live proctors will guide and invigilate the exam process. For full details please see PeopleCert's Guide for Online Proctored Exams.
Lumify Work cannot sell PeopleCert courses (AgileSHIFT®, ITIL®, MoP™, MSP®, P3O®, PRINCE2®, and PRINCE2 Agile®) without the corresponding official exam as per requirement from PeopleCert.
Terms & Conditions
The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
Request Course Information
By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.
