Artificial Intelligence and Machine Learning Courses

Microsoft MS-4004/MS-4018 - Empower the Workforce with Copilot and Understand Prompt Engineering

Length 1 day
Price $990 inc GST

Course overview

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Why study this course

Discover ways to craft effective and contextual prompts for Microsoft 365 Copilot that create, simplify, transform, and compile content across Microsoft 365 applications. Learn the importance of providing a clear goal, context, source, and expectation in your prompt for the best results.

This course covers real-world scenarios and examples using Copilot in Microsoft 365 apps like Word, Excel, PowerPoint, Teams, Outlook, and Chat.

Use case exercises are conducted using the exclusive Lumify Copilot demo tenant. No need to bring your own subscription.

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What you’ll learn

After completing this course, students will be able to:

Describe the purpose and functionalities of Microsoft 365 Copilot
Articulate Microsoft's dedication to responsible AI practices
Identify and apply the key features of Microsoft 365 Copilot in each Microsoft 365 application to enhance your productivity and workflow
Understand how Microsoft 365 Copilot integrates with Teams to provide a centralised hub for all your work-related information
Utilise the AI capabilities of Microsoft 365 Copilot to transform your approach to tasks in Microsoft 365, making them more intuitive and efficient
Describe the best practices for using Microsoft 365 Copilot
Identify the key elements of an effective Microsoft 365 Copilot prompt and apply them to your own prompts
Create a new presentation using Copilot in PowerPoint
Draft content using Copilot in Microsoft Word
Elevate your document using prompts for Copilot in Word
Understand how to use Copilot in Teams to enhance your team's interaction, manage tasks more efficiently, and access information more easily
Use Copilot in Excel to analyse and visualise data
Streamline your communication and coordination tasks in Microsoft Outlook, making your everyday workflow more streamlined
Understand the difference between work and web-grounded Microsoft 365 Copilot Chat

Microsoft at Lumify Work

As part of Lumify Group, Lumify Work has skilled more people in Microsoft technologies than any other organisation in Australia and New Zealand. We have a campus in the Philippines, too. We offer the broadest range of instructor-led training courses, from end user to architect level. We are proud to be the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers in ANZ.

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Who is the course for?

This course is intended for all types of users working with Microsoft 365 Copilot.

Course subjects

Get started with Microsoft 365 Copilot

Introduction to Microsoft 365 Copilot
Explore the possibilities with Microsoft 365 Copilot
Optimise and extend Microsoft 365 Copilot

Draft, analyse, and present with Microsoft 365 Copilot

Build effective presentations with AI
Draft impactful documents using AI
Make your meetings more productive with AI
Uncover new data insights with AI
From inbox to impact: Improve your email workflows with AI
Unlock productivity and unleash creativity with AI-powered chat

Empower your workforce using Copilot for Microsoft 365 Use Cases

Executives Use Case
Sales Use Case
IT Use Case
Marketing Use Case
Finance Use Case
HR Use Case
Operations Use Case
Communications Use Case
Customer Service Use Case
Legal Use Case
Challenge Use Case

Prerequisites

Students should be familiar with working in Microsoft 365 apps like Word, Excel, and PowerPoint.

Microsoft - Training Solutions Partner - Microsoft Certified Trainers - MCT Superstars Award FY24

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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Offers

Accelerate Copilot adoption with up to 50% off training

The promise of AI and Microsoft 365 Copilot in particular is clear. Microsoft research demonstrates that Copilot adoption results in: Significant time savings across departments Improved efficiency in document creation and communication Enhanced employee satisfaction and reduced repetitive tasks Copilot boosts creativity and makes data-driven insights more accessible than ever before. But how can businesses realise these benefits at scale? As the 2024 Work Trend Annual Report noted: “We’ve come to the hard part of any tech disruption: moving past experimentation to business transformation. Just as we saw with the advent of the internet or the PC, business transformation comes with broad adoption.” Training drives effective AI adoption Key findings of a recent Australian Government trial of Microsoft 365 Copilot highlight the importance of AI skilling: Capability challenges were a key barrier to adoption; participants needed both tailored training that provided agency-specific use cases and general generative AI training in prompt engineering. 75% of participants who received three or more forms of training were confident in their ability to use Copilot -- 28 points higher than those who received just one form of training. Training enhanced confidence in Copilot use and was most effective when tailored to an agency’s specific context. Identifying specific use cases for Copilot could lead to greater use of Copilot. Lumify is here to help Setting up a Copilot trial? Rolling out this incredible technology across your business or within a specific team? Talk to us! We can design a tailored training plan for you. Unlock the offer code by 30 September 2025 and access these limited-time discounts: 50% off private, customised training for 10 or more students 25% off seats on our publicly scheduled training courses Terms and Conditions Offers valid only on Microsoft Authorised courses booked by 30 September 2025 and delivered by 31 December 2025. To redeem, the customer must unlock the code on the offer page and mention this to their Lumify Work Account Manager or a customer service representative during booking. Not applicable in conjunction with any other Lumify Work special offers or packages. All other standard Lumify Work Terms and Conditions apply. Lumify Work reserves the right to modify or terminate this promotion at any time.

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