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Site Reliability Engineering (SRE) Foundation

  • Length 2 days
  • Price  $2013 inc GST
  • Version v1.2
  • Inclusions Exam voucher
Course overview
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Why study this course

Elevate your career with Site Reliability Engineering (SRE) Foundation℠, where you will dive into the core practices of Site Reliability Engineering and stay ahead of the curve with the latest industry advancements. This course offers a comprehensive exploration of SRE practices and an introduction to related concepts of AIOps, DevSecOps, Observability, Value Stream Management, Platform Engineering, and generative AI use cases for SREs. Gain the skills to optimise reliability, enhance security, and drive efficiency in your organisation. Whether you are an aspiring SRE or a seasoned professional, this course delivers the perfect blend of foundational knowledge and practical insights to transform your expertise and lead the future of technology.

The SRE Foundation℠ course is an introduction to the principles and practices that enable an organisation to reliably and economically scale critical services. This course was developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space, and working with organisations embracing SRE to extract real-life best practices. It has been designed to teach the key principles and practices necessary for starting SRE adoption. Introducing a site-reliability practice requires organisational re-alignment, a new focus on engineering and automation, and the adoption of a range of new working paradigms.

This course highlights the evolution of SRE and its future direction, and equips participants with the practices, methods, and tools to engage people across the organisation involved in reliability and stability evidenced using real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting, and tracking Service Level Objectives (SLOs).

After this course, you'll be well-positioned to successfully complete the SRE Foundation certification exam.

Inclusions
  • Learner Workbook (excellent post-course reference)

  • Quick Reference Guide (QRG)

  • Glossary of terms

  • Unique exercises designed to apply concepts

  • Exam voucher

  • Sample documents, templates, tools, and techniques

  • Access to additional value-added resources and communities

Examination

This course pricing includes an exam voucher to sit an online proctored exam through PeopleCert. A sample exam paper will be discussed during class to assist with preparation.

  • 60 minutes

  • 40 multiple-choice questions

  • Answer 26 questions correctly (65%) to pass

  • Open book (official training materials only)

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What you’ll learn

Participants will develop a practical understanding of:

  • The history of SRE and its emergence at Google

  • The inter-relationship of SRE with DevOps and other popular frameworks

  • The underlying principles behind SRE

  • Service Level Objectives (SLOs) and their user focus

  • Service Level Indicators (SLIs) and the modern monitoring landscape

  • Error budgets and the associated error budget policies

  • Toil and its effect on an organisation’s productivity

  • Some practical steps that can help to eliminate toil

  • Observability as something to indicate the health of a service

  • AIOps and the use of machine learning for analysis

  • Generative AI and its use for automation of SRE tasks

  • Value Stream Management platforms and their use for management of portfolios of products

  • Platform Engineering and its use to improve productivity by simplifying access and use of tools and infrastructure

  • SRE tools, automation techniques, and the importance of security

  • Anti-fragility, our approach to failure, and failure testing

  • The organisational impact that introducing SRE brings


PeopleCert DOI DevOps Institute ATO Accredited Training Organisation logo badge

DevOps Institute at Lumify Work

Lumify Work is proud to be ANZ's only Platinum Partner of PeopleCert, and an Accredited Training Organisation for PeopleCert's DevOps courses and certifications.

The DevOps Institute (DOI) brings enterprise-level DevOps training courses and certifications to the IT market, setting the standard in quality.


Who is the course for?

Professionals including the following:

  • Anyone starting or leading a move towards increased reliability

  • Anyone interested in modern IT leadership and organisational change approaches

  • Business managers and stakeholders

  • Change agents

  • Consultants

  • DevOps practitioners

  • IT directors, managers, and team leaders

  • Product Owners

  • Quality Assurance leaders and practitioners

  • Scrum Masters

  • Security professionals

  • Software engineering leaders and practitioners

  • Site Reliability Engineers (SREs)

  • System administrators and integrators

  • Tool providers


Course subjects

Module 1: SRE Principles and Practices

  • What is Site Reliability Engineering?

  • SRE and DevOps: What is the Difference?

  • SRE Principles and Practices

Module 2: Service Level Objectives and Error Budgets

  • Service Level Objectives (SLOs)

  • Error Budgets

  • Error Budget Policies

Module 3: Reducing Toil

  • What is Toil?

  • Why is Toil Bad?

  • Doing Something About Toil

Module 4: Monitoring and Service Level Indicators

  • Service Level Indicators (SLIs)

  • Monitoring

  • Observability

Module 5: SRE Tools and Automation

  • Automation Defined

  • Automation Focus

  • Hierarchy of Automation Types

  • Automation for Security

  • AIOps

  • Progressive Deployments

  • Value Stream Management Platforms

  • Platform Engineering

  • Generative AI

  • Automation Tools

Module 6: Anti-Fragility and Learning from Failure

  • Why Learn from Failure

  • Benefits of Anti-Fragility

  • Shifting the Organisational Balance

  • Fire Drills

  • Chaos Engineering

Module 7: Organisational Impact of SRE

  • Why Organisations Embrace SRE

  • Patterns for SRE Adoption

  • SRE Job Description

  • Sustainable Incident Response

  • Blameless Post-Mortems

  • SRE and Scale

Module 8: SRE, Other Frameworks, and The Future

  • SRE and Other Frameworks

  • Agile, ITSM, DevOps, VSM, and Platform Engineering

  • SRE Evolution

Additional Sources of Information

Exam Preparation

  • Exam Requirements, Question Weighting, and Terminology List

  • Sample Exam Review


Prerequisites

It is recommended that participants have:

  • An understanding and knowledge of common DevOps terminology and concepts

  • Related work experience


PeopleCert Exams

All PeopleCert exams are now conducted via online proctoring, with an improved web-based platform released in February 2024. Candidates can schedule their exam for any time within the voucher validity period of 12 months, to be taken anywhere, on any Windows or Mac computer. Live proctors will guide and invigilate the exam process. For full details please see PeopleCert's Guidelines for Web-Based Exam Driver.

To comply with PeopleCert requirements, Lumify Work cannot provide PeopleCert training courses (ITIL®, Lean Six Sigma, DevOps Institute, MoP®, M_o_R®, MSP®, P3O®, PRINCE2®, and PRINCE2 Agile®) without the corresponding official exam.


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


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