The ITIL® Strategic Leader (ITIL SL) is one of three intermediate designations in the ITIL 4 certification scheme.

ITIL SL is comprised of these two modules:


ITIL Strategic Leader (ITIL SL) recognises the value of ITIL, not just for IT Operations, but for all digitally enabled services. Becoming an ITIL Strategic Leader demonstrates that the professional has a clear understanding of how IT influences and directs business strategy.

ITIL Strategic Leader integrates the following modules:

Both modules are valuable independently but both must be completed to obtain the ITIL Strategic Leader designation.

Prerequisite: Successful completion of ITIL 4 Foundation certification.

To be awarded ITIL Strategic Leader designation you must also demonstrate a minimum of three years of managerial experience.

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ITIL 4 Certification Scheme Diagram

ITIL 4 Certification Scheme diagram (2023)

Click here to open a larger version of the above diagram.


We have compiled some answers to Frequently Asked Questions here.

PeopleCert Exams

All PeopleCert exams are now conducted via online proctoring, with an improved web-based platform released in February 2024. Candidates can schedule their exam for any time within the voucher validity period of 12 months, to be taken anywhere, on any Windows or Mac computer. Live proctors will guide and invigilate the exam process. For full details please see PeopleCert's Guidelines for Web-Based Exam Driver.

Lumify Work cannot sell PeopleCert courses (AgileSHIFT®, ITIL®, Lean Six Sigma, MoP™, M_o_R™, MSP®, P3O®, PRINCE2®, and PRINCE2 Agile®) without the corresponding official exam as per requirement from PeopleCert.

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