This online course helps develop essential skills in delivering constructive feedback that positively impacts an individual and the organisation.
Positive and negative feedback must be given at the right time and place using the appropriate tools and techniques. Feedback, if provided properly, encourages the receiver to improve performance, reduce errors, develop positivity, and increase loyalty to the organisation.
You'll gain valuable knowledge and skill development which will allow you to give feedback that boosts the performance and attitude of your employees.
This is an instructor-led class that you can attend from home or your office - or anywhere with an internet connection. The class utilises secure video conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat, and breakout sessions.
Please note: these classes run to a very tight schedule. Please join the class at least 10 minutes prior to commencement so you are ready to participate and don't miss a minute!