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Leadership Development: Managing Your Team - Online ILT

  • Length 3 hours
  • Price  $495 inc GST
Course overview
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Why study this course

In this course you will learn management skills such as problem solving, decision making, giving feedback and performance management.

This is an instructor-led class that you can attend from home or your office - or anywhere with an internet connection. The class utilises secure video conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat, and breakout sessions.

Please note: these classes run to a very tight schedule. Please join the class at least 10 minutes prior to commencement so you are ready to participate and don't miss a minute!

This course is delivered in partnership with PD Training.

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What you’ll learn

After completing this course, participants will have learned to:

  • Encourage teamwork and boost performance

  • Coach and mentor your team to greatness

  • Provide effective feedback to inspire greater performance with engagement and buy-in

  • Identify and apply strategies to manage underperforming members of the team

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PD Training at Lumify Work

PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals.
Lumify Work partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.

Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Course subjects

Lesson 1: Encouraging Teamwork

  • Lessons from Geese

  • What the Leader Can Do

  • Reflection

Lesson 2: Coaching and Mentoring

  • Coaching

  • Mentoring

  • Introducing the G.R.O.W. Model

  • Benefits of Setting Goals

  • Setting SMART Goals

  • Reflection

Lesson 3: Feedback

  • Four Key Areas

  • Types of Feedback

  • Feedback Delivery Tools

  • Feedback Using the SBI model

  • Seeking Feedback

  • Reflection

Lesson 4: Managing Performance

  • Common Performance Issue

  • How to Manage Underperformance

  • Taking Initial Action

  • Taking Formal Action

  • Underperformance Meeting Plan

  • Reflection




Lumify Work offers training through our partnership with PD Training. This arrangement requires Lumify Work to provide your details to PD Training for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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Interested in a course that we have not yet scheduled? Get in touch, and ask for your preferred date and time. We can work together to make it happen.